Head of Sales Management

Overview The Supervisor, Onboarding will lead a customer-facing segment of our business, designed to effectively onboard new providers, build lasting partnerships, and accelerate Invisalign growth in their practices. This role will support and report to the Onboarding Team Manager, customizing onboarding approaches to help providers implement Align's digital ecosystem in their offices and achieve both short-term and long-term goals.

Responsibilities Supervise a team of 12+ Onboarding Specialists and foster a strong sales culture.

Deliver training and development focused on quota attainment and team goals.

Provide vision, planning, and prioritization for team resources, delegating projects, duties, and objectives.

Establish and maintain controls and feedback systems to monitor department operations.

Provide ongoing training, coaching, and mentoring for team members.

Maintain effective communication with consumers, field sales executives, and sales support team members.

Manage and assess employee competencies and development progressively.

Participate in cross-functional teams and serve as the liaison for Customer Care.

Oversee the new hire onboarding and training process.

Lead the structuring of internal CRM to improve effectiveness and ease of reporting.

What We're Looking For Bachelor’s degree and/or equivalent experience.

2+ years of sales and/or management experience.

Inside sales experience, preferably in healthcare or technology.

Proven success in meeting or exceeding sales goals.

Expertise in Microsoft Word, Excel, PowerPoint, Outlook, and Salesforce.com.

Successful track record of working with managers and executives at high levels, as well as end-users.

Experience in business analysis, including implementation, tracking, problem resolution, and reporting.

Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.

Benefits We are pleased to provide a general description of the benefits Align offers to full-time employees in this position.

Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Back-up Child/Elder Care and access to a caregiving concierge

Family Forming Benefits - Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans

Breast Milk Delivery and Lactation Support Services

Employee Assistance Program

Hinge Health Virtual Physical Therapy - Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan

Short-term and long-term disability insurance in accordance with those plans.

Basic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.

Flexible Spending Accounts - Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.

Align offers traditional, Roth, and after-tax options.

Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).

11 Company-designated paid holidays throughout the year.

If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.

Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.

To the extent applicable state or local law offers more generous benefits, Align complies with any such law.

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We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category.