Food Runner/Barback/Busser (Full Time)

Food Runner / Barback / Busser - The Boathouse City Point

The Boathouse at City Point is one of the newest waterfront destinations in the HOUSEpitality Family, located along the Appomattox River in Hopewell, VA. Known for its beautiful views, high-energy service, and welcoming atmosphere, City Point is a fast-paced restaurant where teamwork and hospitality matter every shift.

Support team members are guaranteed a minimum of $13/hr, and at The Boathouse at City Point this role typically averages over $20/hr with tips, based on schedule and shift volume.

Position Summary

The Support role includes responsibilities as a Food Runner/Busser and/or Barback. Support team members play a key role in delivering an exceptional guest experience by keeping service flowing smoothly, assisting both Front of House and Back of House teams, and maintaining clean, organized dining and bar areas.

Food Runners and Bussers ensure guests receive their meals quickly and accurately while helping reset tables for future service. Barbacks support the bar team by stocking supplies, maintaining cleanliness, and ensuring bartenders have everything they need for success.

Responsibilities

Communicate clearly and professionally with internal and external guests

Serve as a connection point between Front of House and Back of House teams

Deliver food quickly and accurately from the kitchen to guests

Assist with table clearing, resetting, and maintaining dining room cleanliness

Support bar operations by stocking liquor, garnishes, and glassware

Load and unload dishwashers as needed behind the bar

Ensure food is served in accordance with safety and temperature standards

Remove dirty dishes and utensils throughout service

Inform servers or bartenders of guest requests or feedback

Clean and reset tables or bar areas after guest departure

Support other restaurant positions as needed

Provide excellent hospitality and teamwork every shift

Complete other duties as assigned

Benefits

• Value-Based Leadership rooted in Integrity, Knowledge, Empowerment, and Innovation
• 50% employee meal discount at all HOUSEpitality Family locations
• Flexible scheduling and supportive team environment
• Weekly pay with direct deposit
• PTO accrual begins on day one (usable after one year of employment)
• Medical, dental, and vision insurance for eligible full-time employees
• Short-term disability and basic life insurance at no cost for eligible full-time employees
• Tuition reimbursement program
• We proudly promote from within

Qualifications & Skills

Positive attitude and ability to work well under pressure

Strong teamwork and communication skills

Ability to deliver high-quality work in a fast-paced environment

Willingness to follow instructions and ask questions when needed

Ability to stand for extended periods of time

Ability to lift up to 50 lbs

Must be able to go up and down stairs

Flexibility to work a variety of shifts

Must be willing to work some weekends and holidays

Age Requirements

Food Runner/Busser: Must be at least 16 years old

Barback: Must be at least 18 years old

HOUSEpitality Family