Head of Project Management

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE's Customer & System Projects team is looking for qualified candidates to fill an open Project Manager II position!

Puget Sound Energy is seeking a customer-focused Project Manager II to serve as the primary point of contact for customers navigating gas and electric service projects. In this role, you'll blend technical expertise with strong relationship management skills to guide projects from initial planning through successful completion—ensuring PSE's operational objectives are met while delivering an exceptional customer experience. T Project development may be guided with the assistance of the senior department staff. The Project Manager II manages and executes projects with a clearly defined scope of work, which may involve multiple internal customers or departments, as well as external customers. Additionally, they will coordinate and communicate tasks with other departments such as Engineering, Real Estate, Environmental, Permitting, System Planning, and Energy Resources.
All PSE employees are expected to uphold the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities and promote and support a culture of total safety. All duties are to be performed in accordance with all regulatory compliance obligations.
This job is considered “safety sensitive” as defined in RCW 49.44.240 and is subject to pre-employment drug screening that includes screening for the presence of marijuana and marijuana metabolites.
Customer Service and Relationship Management

Communicate and manage the customer relationship as the primary point of contact.
Accurately identify customer needs, set reasonable expectations, identify potential issues and share alternatives.
Facilitate execution of service agreements and ensure customer understands associated costs, requirements and payment processes.
Perform effective upfront project planning and advocacy of PSE’s operational objectives to minimize costs and change orders, identify risks, and maximize efficiency through negotiation and conflict resolution.
Field Assessment and Design

Perform assessment of project site and requirements for service (gas and/or electric), which may include basic design work.
Ensure compliance with codes, standards, and design, operation, and maintenance requirements.
Identify the steps and processes required by the projects to include equipment, material, permitting and facility siting as necessary.
Ensure job progress and milestones are tracked in SAP systems and any appropriate notes are entered.
Independently develop a cost based estimate for the project proposal.
Project Coordination and Management

Projects may involve new construction, upgrades, uprates and modifications of the electric and gas distribution systems involving some degree of complexity.
Collaborate with Service Provider to coordinate construction schedules and obtain appropriate resources.
Communicate with Service Provider and customer regarding risks and delays to the schedule.
Interact with customers, multiple agencies, and private sector businesses regarding project impacts.
Ensure job progress and milestones are tracked in SAP systems and any appropriate notes are entered.
Supports emergency response work as requested including immediate and extended restoration efforts.
Bachelor’s Degree or equivalent combination of education and/or work experience.
At least four years relevant work experience including managing simple projects.
Basic knowledge in project management discipline to effectively arrange resources and manage multiple simple to medium complexity projects in a cross-functional environment.
Customer-oriented, a positive, team-oriented and collaborative attitude, flexibility, an understanding of the business issues driving the need for the project, and solid work ethic are expected.
Bachelor’s Degree in Engineering, Project Management or related discipline.
Experience managing small projects or programs.
Knowledge of utility methods, techniques and procedures involved in budgeting, procurement and contract administration.
Advanced Project Management Training and Project Management or Construction Management Certification from an accredited institution (PMI or College).
At PSE, we value our employees and provide them with opportunities to excel. The pay range for this position is $82,000.00 - $136,300.00, and this position is eligible for annual goals based incentive bonuses.
Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.
We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.
Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at View email address on us.fitly.work.