Customer Service Plumber

Description
Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.
Are you ready to be Part of Something BIGGER!
Nick’s Plumbing and Air Conditioning, a Southern Home Services Company, is looking for a dynamic Service Plumber to join a thriving business that believes in work life balance and cares about YOU!
About this role: We are seeking a Service Plumber to handle a range of residential plumbing tasks. In this role, you will perform service work that includes troubleshooting, installing, and repairing plumbing systems. You will diagnose issues, execute repairs and installations, and ensure that all work meets high-quality standards and local codes. Strong problem-solving skills and the ability to communicate effectively with homeowners are essential for success in this position.
In this role, you will be responsible for: Diagnosing problems and failures in plumbing systems and equipment
Determining whether repairs or replacements are needed for customers
Installing and assembling plumbing systems and equipment, including valves, pipe fittings, and pipes
Performing installation, maintenance, and repairs on water and gas systems, pipes, fittings, and components
Testing for leaks using compressed air and/or water to ensure functionality and safety
Repairing and maintaining plumbing systems by replacing washers, mending burst pipes, and clearing clogged drains
Managing the inventory of plumbing supplies in the vehicle, including checking stock, placing orders, and verifying receipts
Keeping equipment and tools operational by following manufacturer’s instructions and established procedures
Maintaining safety equipment
Additional duties as assigned.
Required Qualifications: Experience: Minimum of 2 years of hands-on experience in plumbing installation, maintenance, and repair of residential and commercial systems.
Valid driver’s license and clean driving record.
Technical Skills: Proficiency in reading blueprints, technical drawings, and job specifications.
Expertise in installing, maintaining, and repairing water, gas, and sewage systems.
Familiarity with local and state plumbing codes and regulations.
Experience with various tools and equipment, such as pipe cutters, threaders, and soldering tools.
Problem-Solving Skills: Ability to diagnose complex plumbing issues and recommend effective solutions.
Communication Skills: Strong verbal and written communication skills to effectively interact with customers, team members, and supervisors.
Physical Fitness: Ability to perform physically demanding tasks, including lifting heavy materials, working in confined spaces, and handling tools for extended periods.
Safety-Oriented: In-depth knowledge of safety protocols and a commitment to maintaining a safe work environment.
Customer Service: Proven track record of delivering excellent customer service, with a focus on professionalism and customer satisfaction.
Technology Skills: Basic knowledge of mobile apps and work management software to track tasks and report on job progress.
Leadership & Teamwork: Ability to lead apprentices, work well within a team, and coordinate with other trades on larger projects.
Availability: Willingness to work flexible hours, including weekends and emergency calls, as needed.
The physical requirements of this job include: Lifting 50 pounds regularly and up to 100 pounds occasionally
Climbing ladders, accessing attics, navigating tight spaces, driving, entering crawlspaces, pushing, carrying, pulling, using hand tools, and performing fine detail work.
Ability to drive.
Working in various environments, including indoor and outdoor settings, attics, crawlspaces.
Ability to stand, walk and sit; talk or hear, both in person and by telephone.
Use hands to handle or feel objects or controls; reach with hands and arms.
Regularly stoop, kneel, bend, and crouch.
The work requires regular exposure to extreme temperatures both indoors and outdoors, such as heat or cold, and adverse weather conditions such as wind, rain, ice or snow.
Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.
Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.
Benefits: We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.
Reliable, Year-Round Work
Generous pay incentives for your quality work
Weekly Paychecks
Paid Time Off and Paid Holidays
Comprehensive Medical, Dental and Vision Benefits
Company Matched 401k
Company provided vehicle
Employee discounts
Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.

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