Head of Programme Management

At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

As our Dev Ops Transformation Program Manager, you will play a pivotal role in driving our ambitious enterprise transformation program. Lead the integrated transformation program execution across Platform Engineering, SRE, FinOps, DevSecOps, AIOps, demand intake, service ownership, operating-model change, and vendor transition.

Accountable for turning the DevOps target operating model into an executable transformation system with clear outcomes, sequencing, governance, adoption, risk control, and value realization.

Establish demand intake and capacity-management field so hidden work becomes visible, priorities are clearer, and transformation capacity is protected.

Build concise executive and operating scorecards that connect transition readiness, service ownership, DORA, SLO readiness, incident trends, toil reduction, platform adoption, and key risk indicators.

Track value realization across operational improvement and financial impact, with the top two critical examples being reduced reactive work and finance-validated savings.

Demonstrable experience in program management, particularly within DevOps or enterprise transformation programs.

Maintain a prioritization model that connects work to business outcomes and requires explicit tradeoff decisions when capacity, risk, or sequencing constraints emerge.

Experience running programs for platform, infrastructure, developer experience, or internal technology products, including roadmap ownership, user discovery, backlog prioritization, adoption metrics, and feedback loops.

Proven skills in dependency management, risk assessment, and cutover controls.

Experience crafting executive-level dashboards and reports.

Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.

Individual Target

$With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we’ve built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey.

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