Front Desk Clinic Receptionist

Job Description

Job Description Start a rewarding career at Sandia Vision Clinic as a Patient Care Coordinator (Front Desk Receptionist)!

We are looking for a friendly, dependable, and organized team member who enjoys helping people and being part of a positive, fast-paced healthcare environment. This role is ideal for someone who takes pride in creating a welcoming first impression and keeping the day running smoothly for both patients and the clinical team.

Enjoy strong benefits and on-site training to help you grow professionally. No previous eye care experience is required — we are happy to train motivated candidates who bring energy, compassion, and a team mindset.

Candidates with experience in high-level customer service environments — such as hospitality, premium food service, concierge roles, boutique retail, or other fast-paced service industries — often thrive in this position.

If you enjoy staying busy, solving problems, and making a difference in patients’ daily lives, we would love to meet you.

Responsibilities Job Duties May Include:

Welcome and assist patients in person and over the phone with professionalism and warmth

Manage appointment scheduling and support efficient clinic flow

Enter and update patient information accurately within the EHR system

Handle payments, check-out processes, and insurance-related documentation

Communicate with patients through phone, text, and in-office interactions

Maintain HIPAA compliance and attention to detail in all tasks

Collaborate with doctors and team members to deliver an outstanding patient experience

Required Skills

Positive attitude and strong customer service mindset

Clear verbal and written communication skills

Comfortable using computers, scheduling systems, and multitasking

Strong organizational skills and attention to detail

Ability to stay calm and focused in a busy environment

Team-oriented with willingness to learn and grow

Customer service, medical office, or front desk experience is helpful but not required.

Spanish language skills are a strong plus.