Cleaning and Maintenance - Housekeeping - Custodian

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Facilities Maintenance Operations

Facilities Maintenance Operations (FMO) offers building & landscape maintenance and custodial services to Harvard faculty and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business.

As described in the customer service level agreement, responsibilities may include, but are not limited to:

Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas, and entryways, as assigned. Sanitizes bathroom surfaces, fixtures, and food handling/preparation areas.

Restocks the restroom and kitchen area consumable supplies daily.

Dusts and/or washes furniture, walls, and horizontal surfaces.

Vacuums carpeted floor surfaces using light and/or heavy-duty vacuums.

Strips, waxes, and burnishes floors using power floor machines.

Operates heavy-duty wet pick-up machines to remove liquids from floor surfaces.

Washes interior windows and first-floor exterior windows.

May be assigned to perform residential housekeeping during Reunion/Commencement events.

May be required to move furniture or other heavy objects for extended periods.

Performs snow removal assignments, including shoveling, sweeping, and applying ice melt or sand.

May be required to operate equipment, including heavy floor machines.

May be required to work occasional overtime in support of business needs.

Wear safety equipment and clothing when appropriate and/or required.

Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management).

Such tasks require repetitive stooping, bending, reaching, and carrying, especially to vacuum, sweep, and mop stairwells, perform high and low dusting or cleaning, etc.

Must be able to tolerate dust and other airborne particles as well as approved cleaning chemicals.

May be required to lift and carry five-gallon pails of cleaning liquids at various times (weighing up to 50 lbs.)

A minimum of 1 year of cleaning industry experience required

Basic proficiency in the English language, including reading, writing, and speaking

Provide responsive customer support in all phases of custodial and related building operations.

Must be quality-focused, customer service-oriented, and able to routinely communicate clearly in the English language with co-workers and customers in a professional environment.

May be assigned to work independently or as part of a team under the guidance and direction of the Area Supervisor and/or Crew Chief. May be required to work occasional overtime in support of business needs.

Monday - Friday

Days Off: Sunday & Saturday

Harvard Graduate School of Design; Compensation Range/Rate (including Shift Differential if applicable):

$This position is based on-site at a Harvard campus location.

This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Medical, dental, and vision health insurance coverage starting on day one

Retirement plans with university contributions

Professional development opportunities including tuition assistance and reimbursement

We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

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