Head of Programme Management

Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

Anthropic's GTM Systems team builds and operates the systems and processes behind the company's go‑to‑market motion — quoting, provisioning, customer success tooling, and the data infrastructure that ties them together. You’ll work across Sales, Customer Success, Revenue Operations, Deal Desk, and Business Technology leadership to keep multiple in‑flight programs moving in lockstep — CPQ, deployment tracking, account data quality, and compliance‑driven process change. You will translate between technical implementation detail and executive priorities, and follow up to ensure alignment turns into action.

Own cross‑functional coordination across concurrent GTM systems programs, including CPQ, deployment tracking, account data quality, and compliance‑driven process change

Partner with operational leads and stakeholders across Sales, Customer Success, Revenue Operations, Deal Desk, and Business Technology to keep programs aligned and moving

Translate between technical implementation detail and executive priorities in both directions, enabling engineers to understand the business context and leadership to understand trade‑offs

Surface risks, dependencies, and competing priorities early, and drive them to resolution without direct authority over the teams involved

Hands‑on experience with GTM processes at a software or technology company — lead‑to‑cash, quote‑to‑cash, renewal and expansion motions, or customer health

Working understanding of how systems such as Salesforce, CPQ platforms, or customer success tools support those processes

Strong program management fundamentals: planning, tracking, dependency and risk management

Experience with lead and campaign automation, CPQ implementations, or customer success and health‑scoring programs (Gainsight or equivalent) at a software company

Experience partnering closely with engineering or business technology teams on systems implementations, not only with business stakeholders

Familiarity with the data models behind GTM systems, and comfort using data to diagnose whether a program is working

Bachelor’s degree or an equivalent combination of education, training, and/or experience.

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience.

Location‑based hybrid policy: Visa sponsorship: We do sponsor visas, but we are not able to sponsor every role and every candidate. If we make you an offer, we will make every reasonable effort to obtain a visa.

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