Head of Programme Management

Total Anticipated Compensation Up To: $30,000.00

Overview

First Tee – Virginia Blue Ridge is seeking an energetic, mission-driven, and reliable Program Coordinator to deliver youth golf programming, enhance participant experiences, and assist with daily operations across our indoor facility, partner golf courses, and community locations.

Program Coordinators are coaches, mentors, and ambassadors for First Tee. They build meaningful relationships with participants and families while delivering engaging instruction that develops golf skills, confidence, and character. When not coaching, they help create a welcoming and customer-focused facility experience.

This position provides hands‑on experience in youth development, golf instruction, player development, and golf operations, with opportunities for expanded responsibilities, PGA Membership, First Tee Coach Certification, and long‑term career growth.

Success in This Role Includes:

Delivering consistent, high-quality First Tee programming.

Supporting participant engagement, retention, and progression.

Building strong relationships with volunteers and community partners.

Developing as a coach while contributing to meaningful participant and family experiences.

Contributing to a collaborative, mission-driven team culture.

Why Join First Tee – Virginia Blue Ridge:

Directly impact the lives of young people through mission-centered programming.

Help shape player development in a growing golf facility.

Support for PGA education, dues reimbursement, and professional development.

Collaborative, purpose-driven culture focused on innovation and growth.

Experience Required

Passion for mentoring youth through the game of golf.

Commitment to being a positive role model and mentor for youth participants.

Understanding of golf fundamentals and a desire to continue developing skills in coaching, instruction, and player development.

Previous coaching, instruction, youth programming, leadership, or customer service experience preferred.

PGA Associate status, First Tee Coach Certification, or interest in pursuing golf industry credentials preferred.

Familiarity with First Tee or similar youth development programs is a plus.

Strong communication, organization, and customer service skills.

Comfortable learning registration software, simulator technology, and basic troubleshooting.

Availability for afternoons, evenings, weekends, and occasional off‑site programming.

Programming & Participant Development

Prepare, adapt, and deliver engaging lessons using First Tee curriculum and established program frameworks while tailoring instruction to participants’ ages, abilities, and developmental needs.

Create a safe, positive, and engaging learning environment that encourages confidence, skill development, sportsmanship, and character growth.

Manage assigned class operations, including attendance, check‑in, equipment, lesson preparation, participant records, and safety.

Support participant progression and engagement through quality instruction, effective communication, and helping participants and families understand continued opportunities within the First Tee pathway.

Assist with volunteer training, onboarding, and coach development initiatives to support consistent, high-quality First Tee programming and participant experiences.

Assist with on‑course experiences, clinics, leagues, and other player development opportunities.

Support community outreach efforts by engaging prospective participants and families through demonstrations, activities, and mission-focused conversations.

Utilize the First Tee Coaches App, Salesforce, and other program systems to support effective program delivery.

Facility & Operational Support

Support clubhouse operations under the direction of the Player Development & Golf Operations Professional, including participant services, facility presentation, and daily operational needs.

Help maintain a clean, organized, and welcoming facility environment.

Monitor simulator use and provide basic technical assistance and customer support to participants and families.

Assist with merchandise, light retail responsibilities, and facility setup.

Support additional organizational initiatives and responsibilities as assigned to promote growth, expansion, and continued success while maintaining program quality and compliance standards.

Practice privileges and simulator access

Opportunity for advancement within First Tee as programs and facilities expand.

Hourly Rate: $13-$22/hour (based on experience, credentials, and assigned responsibilities). Higher rates may be offered for candidates with PGA Associate status, First Tee Coach Certification, prior coaching experience, or advanced instructional responsibilities.

Peak hours of operation are afternoons, evenings, weekends, and summer programming.

Opportunities for additional hours, expanded responsibilities, and professional growth as programming grows.

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