Head of Client Support Services
BSA Hospital
Join our team as a Dietary Service Manager in Amarillo, TX.
Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
BSA Hospital is a 445-bed hospital serving the Amarillo area for over 120 years and continues to be Amarillo’s preferred healthcare provider. At BSA, our mission is to provide quality healthcare in Christian love, service, and dignity.
The Dietary Services Manager oversees daily hospital food and nutrition services, including cafeteria and retail operations, food production, staffing, budgeting, inventory, and customer service. This role ensures compliance with food safety, sanitation, HACCP, infection prevention, and healthcare regulatory standards while maintaining high-quality food service operations. The manager leads and develops dietary staff, manages food and labor costs, maintains survey readiness, and drives operational and quality improvements.
Oversees daily hospital cafeteria, retail food service, and culinary operations.
Leads, schedules, trains, and develops dietary and food service staff.
Ensures compliance with HACCP, food safety, sanitation, infection prevention, and regulatory requirements.
Maintains readiness for health inspections, regulatory surveys, and internal audits.
Manages departmental budgets, food and labor costs, purchasing, inventory, and waste reduction.
Monitors food quality, production, presentation, merchandising, and customer service standards.
Oversees vendor relationships, inventory controls, and food production planning.
Uses operational metrics and customer feedback to drive quality and process improvements.
High school diploma or GED
Three (3) or more years of food service experience
ServSafe Food Protection Manager certification or obtained within 30 days of hire
Associate or bachelor’s degree in culinary arts, Food Service Management, or related field
Experience in healthcare or institutional food service
Experience managing retail operations and budgets
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