Head of Strategy & Business Operations, Work Management

About the Role We are seeking a high-performing, analytical, and execution-oriented Strategy & Operations Manager to join our team. Sitting at the intersection of business strategy, cross-functional program execution, and commercial operations, you will lead high-priority strategic initiatives from concept through execution.

In this role, you will align cross-functional teams, establish tracking frameworks, and optimize core business processes to accelerate growth. Strong core program management skills are essential, with prior experience in Go-To-Market (GTM) strategy, Sales Operations, and Digital Advertising/AdTech serving as strong distinct pluses.

Strategic Initiatives & Program Management
Partner seamlessly with Sales, Marketing, Product, Engineering, and Finance teams to drive execution and ensure strategic business alignment.
Establish operational cadence, performance dashboards, and executive reporting to provide transparency into progress, track program health, and proactively resolve blockers and risks.

GTM, Sales, & Ads Operations
Support the structuring and execution of GTM plans for new product launches, commercial expansions, and strategic partnerships.
Sales Pipeline & Funnel Optimization: Analyze sales funnels, pipeline conversion rates, and revenue operations to eliminate operational friction and increase sales team productivity.
Advertising & Monetization Strategy: (Plus) Collaborate with digital ads, ad operations, or media sales teams to optimize advertising strategy, client onboarding workflows, campaign delivery performance, and overall revenue yield.

Process Optimization & Data-Driven Decision Making
Identify operational bottlenecks in core business processes and design scalable workflows and frameworks.
Business Analytics: Evaluate operational, financial, and market data to extract key business insights that drive strategic choices and operational trade-offs.
Change Management: Guide teams through operational shifts and tool implementations to ensure smooth, sustainable adoption of new frameworks across the organization.

Bachelor’s degree in Business, Economics, Finance, Engineering, or a related quantitative field (or equivalent practical experience).
Experience: 4–7+ years in Strategy & Operations, Business Operations, Program Management, Management Consulting, or a high-growth technology environment.
Program Management: Proven track record of managing complex, cross-functional programs using structured program management methodologies.
Stakeholder Management: Exceptional written and verbal communication skills, with demonstrated ability to influence stakeholders and present recommendations to executive leadership.

Digital Advertising Experience: Prior experience in digital advertising, online media, AdTech, agency account management, monetization strategy, or ad sales operations.
GTM & Commercial Expertise: Hands-on experience building, launching, or scaling Go-To-Market programs, commercial workflows, or sales enablement frameworks.
Business Acumen: Ability to navigate ambiguity, frame unstructured business problems, and prioritize high-impact growth levers.