Service - Field - Engineering
Jacam Catalyst
Field Engineer
The role involves monitoring chemical programs, collecting field data, troubleshooting operational issues, and ensuring treatments improve well performance and equipment reliability. Field Engineers work closely with customers and operations teams while maintaining safety, environmental compliance, and efficient field operations.
Essential functions include on-site operations monitoring stimulation treatments to ensure engineering design specifications are met in real time, analyzing data to interpret stimulation candidates for production optimization, developing proposals through product collection, analysis, and volume calculations, performing complex product calculations to interpret volumes, pressures, depths, and rates, developing and maintaining customer relationships for new and existing customers, identifying and resolving client concerns, collaborating with teammates to ensure all job details are investigated and evaluated from every angle, following up on previous orders and holding discussions with customers to ensure satisfaction with services, tracking completed and ongoing orders, communicating with field staff to ensure field logistics are in order to complete jobs in a timely manner, working in compliance with company procedures, rules, and policies at all times, managing projects for more than one customer with strong multi-tasking skills, and preparing and submitting post-job reports.
Bachelor's degree is required. Self-motivated and can excel while working individually and remotely or while traveling.
Computer skills: Have basic computer skills. Efficiently navigate a web browser, follow online instructions, type, and use a mouse.
Customer service skills: Meet internal and external commitments, respond promptly to customer needs, and solicit customer feedback to improve service. Maintain eye contact and a friendly and cheerful disposition to form essential bonds with customers.
Display a sincere desire to provide service or assistance, follow instructions, and take responsibility for own actions. Demonstrate good communication, organizational, administrative, and time-management skills.
Lift and carry 50 pounds in various packaging. An outdoor working environment with driving involved. Frequently used safety equipment includes, but is not limited to: hardhat, safety glasses, hearing protection, work boots, gloves, and H 2 S Monitor as required.
Comply with all Federal, State, and Local laws. Have fluency in reading, writing, and speaking in English. Adhere to guidelines, policies, and procedures as described in the Jacam Catalyst handbook. Adhere to Jacam Catalyst's Drug and Alcohol policy and agree to submit to random drug testing as a condition of employment.
THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE.
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