Host/Hostess (weekend shifts)

Retreat Host

Sensei L?na'i, A Four Seasons Resort, is looking for a Retreat Host who shares a passion for excellence and who infuses enthusiasm into everything they do. The Retreat Host is a guest-facing hospitality professional who delivers a personalized, seamless experience throughout the guest journey. Serving as the primary on-property point of contact, this role blends Front Desk and Concierge responsibilities, managing arrivals and departures while anticipating guest needs and coordinating services across the resort. Through genuine hospitality, strong product knowledge, and attention to individual preferences, the Retreat Host builds meaningful guest relationships and curates memorable experiences that reflect Four Seasons luxury standards. issue room keys and coordinate luggage delivery with Guest Services

Review guest folios at departure, post final charges, confirm satisfaction, and process payments in accordance with approved financial procedures

Serve as a primary point of contact throughout the guest stay by building genuine relationships and anticipating needs

Offer knowledgeable recommendations for resort offerings and local island experiences, ensuring clear communication and follow-through with all departments

Utilize property management and reservations systems to process check-ins and check-outs, update guest profiles, record preferences, and document billing accurately

Manage a balanced cashier bank, including processing payments, posting charges, making change, handling foreign currency when applicable, and reconciling transactions each shift

Support revenue generation by confidently offering room upgrades and enhanced resort experiences while ensuring proper rate assignment and billing accuracy

Successful candidate must possess legal work authorization in United States. The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required. Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts. Strong ability to anticipate guest needs, personalize service, and respond with warmth, efficiency, and attention to detail.

Hourly Rate: $33.07

• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• We look forward to receiving your application! Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

Four Seasons Hotels