Head of Global Mobility (Remote)

New York City, NY, United StatesSchedule: Full time, Level 5Posted: 2026-10-29About the role and team The Uber Global Relocation & Immigration team is looking for a Program Manager to own GRI service delivery from strategy to execution. In this role, you will be instrumental in ensuring a great experience for relocating employees, stakeholders and shaping the future of GRI at Uber.The Global Relocation & Immigration Program Manager will report directly to the Head of Global Relocation & Immigration and will sit on the GRI leadership team alongside global program managers for Immigration, Relocation and Tax. You will partner closely with key global and regional stakeholders across Talent Acquisition and People & Places as well as business leaders and Uber's external GRI vendor partners.What you’ll do Partner with the Head of Global Relocation & Immigration (GRI) and GRI leadership team to design and implement global mobility services to support Uber's international talent needs.Define, implement and oversee service delivery of the GRI program prioritizing stakeholder experience, efficiency and complianceLead the GRI support provided to relocating Executives. Coach, counsel and develop team members to position them for successTogether with Uber's immigration specialists, you will be a contact for US immigration enquiries and escalationsDesign, implement and maintain GRIs content strategy across HR shared services, Uber stakeholders, vendors and relocating employees ensuring it is accurate and effectiveContinuously review metrics to assess the effectiveness of GRI operations across the full GRI ecosystem and employee lifecycle (incorporating HR Shared Services, GRI and external vendors) across dimensions such as speed, efficiency and quality, to continuously improve the programDevelop and maintain strong working relationships with global Talent Acquisition and People & Places teams to strategically position GRI services as a key enabler to achieving their international talent priorities. Ensure feedback is shared with full GRI leadership team to support the continuous development of the GRI programBasic Qualifications Education & Experience: Bachelor’s degree or equivalent practical experience, along with 6+ years of progressive experience in HR/Operations, Global Mobility, Relocation, and US Immigration program management. People Management: 2+ years of direct people management experience coaching and developing HR or Mobility professionals.Demonstrated track record of directly supporting C-suite and executive-level employee relocations with high touch and discretion.Vendor & Operations Management: Experience managing global mobility and relocation vendor partners (RMCs, immigration counsel, tax partners) and tracking service level agreements (SLAs) and key performance indicators (KPIs).Preferred Qualifications Data & Analytics: Experience using data and metrics (e.g., speed, service quality, cost efficiency) to evaluate program performance, drive operational continuous improvement, and present insights to leadership.Cross-Functional Stakeholder Management: Proven ability to partner closely across Talent Acquisition, HR Shared Services, Legal, Finance, and regional People & Places teams in a matrixed, fast-paced global tech environment.Change Management & Strategy: Strong background in content strategy, knowledge base creation, and managing organizational change to scale service delivery globally.For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. This isn't the kind of place where you follow a playbook — it's where you help write one. You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.