Hotel Nighttime Auditor

Lot Auditor

The Lot Attendant / Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions.

Primary Objective: To deliver great customer service while maintaining a safe, clean, and efficient parking environment. This includes helping guests, enforcing parking policies, and supporting overall lot operations.

Complete shift logs, track tickets and revenue, and document parking activity.

Administrative Support: Label keys, record vehicle details, and maintain organized records of parked cars.

Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.

Customer Service: Help guests with payments and parking questions while maintaining a friendly, helpful attitude.

Professionalism & Attendance: Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.

Additional Duties: Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.

The company is committed to providing reasonable accommodations for individuals with disabilities in accordance with applicable laws. A high school diploma or GED is required. While previous customer service experience is preferred, a positive, helpful attitude is essential.

Comfortable working indoors and outdoors in various weather conditions. Schedule flexibility is essential, as shifts may include nights, weekends, and holidays. Customer Service & Communication: Technology Use: Team members may need to use a personal cell phone for work-related communications or to access mobile apps. Reimbursement will follow company policy when applicable.

Pay Transparency: PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Health Benefits Medical, vision and dental insurance

Supplemental Insurance Life insurance and critical illness

Bonus opportunities

Paid training

Overtime: All non-exempt positions will receive overtime pay (when applicable).

Fair Labor Standards Act (FLSA) This is a non-exempt position under the Fair Labor Standards Act (FLSA), and as such, employees in this role are entitled to receive overtime pay for all hours worked over 40 in a workweek at the rate of one and one-half times the regular hourly rate. PMC complies with all applicable federal, state, and local minimum wage and overtime laws, and compensation will be provided in accordance with these standards. Hourly rates will meet or exceed the applicable minimum wage in your work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.