Full Time- Auto Parts Counter Sales
Wise Auto Group
Parts Advisor – Reno Harley-Davidson
Employment Type: Full-Time
Reno Harley-Davidson is seeking a professional, customer-focused Parts Advisor to join our team. This role is responsible for assisting customers and service technicians with parts and accessory needs while supporting overall dealership sales and operational efficiency. The ideal candidate is organized, knowledgeable, and capable of delivering a high level of customer service in a fast-paced environment.
Assist retail and service customers in identifying and purchasing appropriate parts, accessories, and apparel
Provide accurate parts lookups and product recommendations based on customer needs
Support the Service Department by sourcing and supplying parts for repair orders in a timely manner
Process parts orders, special orders, and backorders with accuracy
Receive, inspect, and stock incoming inventory
Maintain proper inventory levels and ensure accurate recordkeeping
Merchandise and maintain an organized, clean, and professional parts showroom
Handle customer inquiries, returns, and warranty-related issues in a professional manner
Follow up on outstanding orders and ensure timely customer communication
Strong customer service and communication skills
Basic knowledge of motorcycles, parts, and accessories is preferred but not required
Proficiency with basic computer systems and point-of-sale software
Competitive hourly pay plus performance-based incentives
Employee discounts on motorcycles, parts, and apparel
Supportive team environment within a high-performing dealership
This position operates in a dealership setting with frequent customer interaction. The role requires standing for extended periods, handling parts and inventory, and working in both front-facing and back-of-house areas.
Apply today to join a team committed to delivering exceptional customer experiences and operational excellence.
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