REMOTE POSITION / CLAIMS PROCESSOR

The Risk Management team is a small, strong, and highly engaged group that serves as a trusted partner to the business. The team helps safeguard the organization by placing corporate insurance programs, managing claims, supporting risk mitigation efforts, and providing practical guidance on complex issues. Hallmark is seeking an experienced Claims Consultant to join our Risk Management team. In this role, you will support the company’s property and casualty risk management programs by overseeing claims administration, partnering with business leaders, and helping drive effective claim resolution and cost containment.

This position is ideal for a claims professional who brings strong technical expertise, sound judgment, and the ability to manage complex claim matters across multiple lines of coverage, including workers’ compensation, general liability, auto liability, property, and other insured losses.

You will work closely with internal partners, third-party administrators, and business units to ensure claims are handled accurately, efficiently, and in alignment with company practices. What We’re Looking For The successful candidate will be a collaborative and detail-oriented claims professional who can balance technical claims expertise with strong communication, relationship-building, and analytical skills.

This is an opportunity to play an important role in supporting Hallmark’s risk management strategy while partnering with teams across the business. You’ll help ensure claims are managed thoughtfully, efficiently, and with a focus on both people and business outcomes.

Minimum seven years of claims management experience

Experience overseeing third party administers, handling multi-state claims portfolios

Experience in a Windows environment, including working knowledge of Word, Excel, and online claims database systems

College degree with an area of study in Business, Finance, or Risk Management

Strong interpersonal, administrative, and organizational skills

This position offers a hybrid work arrangement, providing the best of both worlds: the opportunity to collaborate in person at our headquarters in Kansas City, MO and enjoying the flexibility to work remotely.

Hallmark is committed to recognizing and rewarding performance.Employees areeligible for annual merit-based increases, aligned with individual and company performance.

In alignment with our culture of care, Hallmark offers a competitive benefits package, including medical, dentalandvisionplans,paid time off,401K withcompany match,andprofit-sharing.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards,Inc.and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any otherlegally-protectedstatus. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities