Head of HR Business Operations
CMA CGM
We are looking for an experienced and analytical HR professional with strong expertise in HR systems and data to manage HR operations, reporting, and analytics in a dynamic, international environment. This role is key in ensuring high-quality data, generating meaningful insights, and supporting informed decision-making across HR and the business.
People Analytics & Data Interpretation
Manage the delivery of HR analytics, including data collection, validation, and reporting of key HR metrics (headcount, turnover, recruitment activity, etc.). Go beyond reporting by analyzing trends, identifying patterns, and providing actionable insights to support business decisions.
Own the preparation of regular and ad-hoc HR reports and dashboards for local and global stakeholders. HR Systems Management (Workday, SAP, HRIS)
Act as a key user of HR systems such as Workday, SAP, and other HRIS platforms. Ensure data integrity, system optimization, and proper use of tools for reporting and analytics purposes.
Budget Tracking & HR Data Support
Support HR budget tracking and workforce cost monitoring by partnering with Finance. Provide data-driven insights on HR spend, helping explain variances and trends.
Data Governance & Quality
Ensure accuracy, consistency, and reliability of HR data across systems. Drive best practices in data governance and improve data structures to enable better reporting and analysis.
Process Improvement & Automation
Identify opportunities to improve and automate reporting and HR processes. Lead initiatives to standardize dashboards and reporting across LATAM.
Collaborate closely with HR, Finance, and business teams to understand data needs and translate them into clear, insightful outputs.
Bachelor’s degree in Business Administration, Human Resources, Finance, or related field
5+ years of experience in HR Operations, People Analytics, or HR Controlling
Strong experience in HR reporting and data analysis, with the ability to interpret data and provide insights, not just generate reports
Hands-on experience with HR systems such as Workday, SAP, or similar HRIS platforms
Good understanding of HR metrics and workforce data (headcount, turnover, recruitment, etc.)
Experience supporting HR budget tracking or workforce cost analysis is a plus
Advanced Excel skills (pivot tables, complex formulas); experience with Power BI or similar tools is preferred
Highly organized, proactive, and able to manage multiple priorities
Experience in international environments is a plus
Fluency in English and Spanish required; Portuguese is a plus
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