Head of Design Operations

Operations ManagerCentury Fire Protection Duluth - Duluth, GA 30096Position Type Full Time Travel Percentage Up to 25%Div. 162 Duluth, GASummaryResponsible for project management, vendor relations, supervision and the overall performance of the department or division.Provide technical and operational support, including proper pricing and scope of work definition for service agreement and service project opportunities.Provide technical support as needed to field contacts in sales and operations.Ensure competitive delivery capabilities and create implementation of strategies for cross-training and deploying field technical staff with a focus on service delivery efficiencies and customer satisfaction.Contribute to the growth through the development, rollout and support of value-add services, programs and tools in connection with the service side of the business.Ensure that field staff receive support when conflicting design, coordination, or potential change order issues arise.Review cost issues (labor cost actual versus labor cost estimate) for installation and notify appropriate parties.5+ years related experience and/or training; Strong working knowledge of NFPA code requirements for inspection, testing and maintenance of each of the listed systems and assets (NFPA17, NFPA17a, NFPA10, NFPA96, NFPA2001, NFPA72, NFPA25, etc.).Computer SkillsMicrosoft Office, Word & Excel.Company OverviewCentury Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! We are experts in design, fabrication, installation, and maintenance of all types of fire protection systems in virtually all commercial markets for each stage of a buildings life cycle. Headquartered in Duluth, GA, Century Fire has more than 20 offices across seven states including Alabama, Florida, Georgia, Kansas, North Carolina, South Carolina, Tennessee, Texas, and Virginia.BenefitsWe believe our people are our biggest asset and as such, we offer comprehensive benefits, education, and training to ensure employees succeed and grow. MedicalDentalVisionFlexible Spending AccountsVoluntary Life InsuranceShort-term & Long-term DisabilityPaid Time OffPaid Holidays401(K) with Company MatchEmployee Assistance ProgramEmployee Relief FundSupplemental Insurance including Critical Illness, Hospitalization & AccidentCentury Fire Protection is a GREAT place to work!