Medical Receptionist/Front Desk Healthcare

At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.

Under direction of the Office Manager, the Front Desk Receptionist essential duties include providing excellent customer/patient services via phone and in person.

Must provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements

Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly; Maintains patient accounts by obtaining, recording, and updating personal and financial information

Obtains revenue by recording and updating financial information; filing, collecting, and expediting third-party claims

Protects patients' rights by maintaining confidentiality of personal and financial information

Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry

Transfer telephone calls as needed; works with call center representative to ensure adequate patient support is all times

Adheres to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality

Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized

General cleaning duties to ensure that the office remains clean and tidy for both patients and staff

High School graduate or equivalent required, Medical Receptionist Certificate a plus

• 1+ years of experience medical office receptionist experience; Medical Receptionist Certificate a plus
• Computer literate with entry level working knowledge
• Medical, dental, and vision insurance
• STD, LTD, Life Insurance
• Paid Time Off and Paid Holidays

Aylo Health is an Equal Opportunity Employer