Valet Parking / Evenings / Weekends Required

Parking and Transportation Services

Parking Lot Attendant

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
19.523 Per hour

the candidate's education, training, work experience and key competencies; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
This position will require an average of 15-20 hours of overtime each week during the academic year. Must be able to work evenings, nights, and weekends.
FT Academic

The Parking Lot Attendant plays a critical front-line role in ensuring a positive and welcoming experience for all visitors to the Syracuse University campus. This individual serves as a key point of contact for guests, providing exceptional customer service, accurate information, and support related to campus parking. This position will require an average of 15-20 hours of overtime each week during the academic year.
Must be able to work evenings, nights, and weekends.
Must display a customer-first, solution-oriented attitude.
Must display a customer-first, solution-oriented attitude.
Outstanding customer service skills.
With an emphasis on outstanding customer service, greet and communicate with visitors to the University campus, including but not limited to parents, invited guests, vendors, customers, and Board of Trustee members.
Serve as a liaison between guests and various departments providing directional and other information, always exhibiting courtesy, professionalism and respect, even when handling difficult circumstances.
Regulate the space availability in parking areas; issue tickets to non-permit holders parked in permitted locations and issue other parking citations as appropriate.
Monitor 2-way radio and phones for emergency or change in daily routing.
In an efficient manner, and at times in stressful circumstances, carefully and accurately calculate parking charges for customers, receive payment and issue change as appropriate, maintain accurate record of financial transactions, safeguard collected payments for submission in accordance with department protocols.
Walking intermittently throughout the shift
Visual and cognitive capability sufficient to read and accurately perform mathematical calculations
Tools/Equipment

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. nearly 15,000 undergraduates and 5,000 graduate students; The metro-area population totals approximately 500,000. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community

The University community values the many similarities and differences among individuals and groups. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Application Deadline