Phlebotomist - Hospital Phlebotomy Services - Full Time

This full time position works Monday-Friday during daytime hours drawing blood in the Outpatient Lab and will occasionally assist with processing specimens in the main lab.
The Phlebotomist II performs phlebotomy and other specialized specimen collection procedures for patients both in in-patient and out-patient settings, ranging from routine to advanced functions. Responsibilities include the processing, organizing, labeling and transporting of specimens as well as the input and extraction of data with the Laboratory Information System. Provides for patient care while performing duties, independently handling patient care and technical issues as they arise within the scope of their job. As an experienced and fully competent Phlebotomist, serves as a role model and preceptor for staff. Also performs clerical tasks such as answering the phones and faxing lab reports as needed.

FLSA STATUS

Non-exempt

QUALIFICATIONS

EDUCATION

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
Course in phlebotomy/venipuncture preferred

EXPERIENCE

Minimum of 3 years of related experience required which must include data entry and specimen handling
Neonatal/pediatric phlebotomy experience preferred

LICENSES AND CERTIFICATIONS

Preferred
CPT – Certified Phlebotomy Technician (ACA) by Board of Certification (ACA), (AMT), (NCCT) and
PBT(ASCP) - Phlebotomy Technician (ASCP)

SKILLS AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviews
Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
Strong organizational skills to handle a heavy workload and maintain accuracy
Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Laboratory Information Systems and Office software to maintain patient and testing records and other related documents
Demonstrates a working knowledge of specimen requirements for testing such as serum, plasma or whole blood, tissue and body fluids
Demonstrates knowledge of different specimen collection containers and media
Independently adapts to multiple ongoing priorities including organizing work flow
Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action
Strong training, leadership, and mentoring skills
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
Serves as a preceptor to less experienced and/or new staff and students by utilizing skills and knowledge to help train and educate others.

SERVICE ESSENTIAL FUNCTIONS

Follows established procedure for collecting and processing biological specimens. Handles STAT samples expediently. Performs special collections/procedures as directed and according to competency and policies/procedures.
Performs a variety of Laboratory Information System functions. Registers patients and/or order tests per the requisition as needed utilizing the patient information system. Files requisitions, reports and other pathology materials appropriately.
Independently handles resolution of complex problems and issues and notifies management of issue and resolution. Serves as escalation support for less experienced staff.
Sets pace for workload and troubleshoots workflow issues. Utilizes all available work time by assisting others and performing additional tasks.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Performs and documents daily check off duties and restocks supplies in the work area as assigned.
Performs interactive patient ID. Identifies patient and labels specimen correctly 100% of the time using two patient identifiers. Accurately processes, organizes, orders, labels and transports specimens for laboratory testing.
Recognizes and initiates action to resolve requisition and specimen labeling discrepancies. Recognizes problems, investigates the cause, takes remedial action or escalates to leader and notifies management for follow-up.
Maintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparedness.

FINANCE ESSENTIAL FUNCTIONS

Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system.
Uses department resources/equipment/supplies properly and efficiently.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Guides and mentors section employees and students to help build confidence in skills, knowledge and abilities.
Participates in departmental projects activities, and seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual development.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

Uniform: No
Scrubs: No
Business professional: No
Other (department approved): No

ON-CALL *

*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
~ On Call*

TRAVEL **

Travel specifications may vary by department May require travel within the Houston Metropolitan area May require travel outside Houston Metropolitan area

QUALIFICATIONS

EDUCATION

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) Course in phlebotomy/venipuncture preferred

EXPERIENCE

Minimum of 3 years of related experience required which must include data entry and specimen handling Neonatal/pediatric phlebotomy experience preferred

LICENSES AND CERTIFICATIONS

Preferred CPT – Certified Phlebotomy Technician (ACA) by Board of Certification (ACA), (AMT), (NCCT) and PBT(ASCP) - Phlebotomy Technician (ASCP) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.