Automotive Dealership Receptionist (Full Time: M-F)

Experienced Automotive Receptionist

We are an Independent Dealership with locations in Marietta and Kennesaw. Our successful dealership is looking for an Experienced Automotive Receptionist to join our team. A premier luxury brand in the Atlanta area is seeking an experienced Automotive Receptionist who receives and screens incoming calls, assesses the nature of inquiries, and directs callers to appropriate destinations. Responsibilities include responding to basic inquiries, managing call routing, recording messages, and providing essential information to all callers. The ideal candidate will be a dynamic leader with a proven track record of delivering exceptional customer service skills.

High School Diploma or higher

Must be able to pass pre-employment testing to include background checks.

When interacting with customers, seeks to deliver exceptional guest experiences by going above-and-beyond. When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests)

Treats all co-workers, customers, and vendors professionally and with respect.

Demonstrates consistent adherence to company policies and procedures.

Greets walk-in customers and determines the nature of their visit and maintains guest log.

Answers incoming phone calls. Maintains caller log, edits CRM with caller info.

Monitors and keeps sufficient check and paper/office supplies in the office

Assists with clerical duties as requested.

Assist CR Manager in resolving complaints and all correspondence with customers.

Enters CSI information into computer

Insurance: medical, vision, dental

• Life Insurance
• PTO and holidays
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiatives
• Job Type: Full-time

Marietta Auto Sales