Head of Operations Management (m/w/d)

Operations Supervisor - Receiving
Louisville, KY

$62,700 - $93,700

Tennant Company is a globally recognized leader in the cleaning equipment industry. With more than $1B in revenue, we have been passionate for 150 years about developing and manufacturing innovative and sustainable solutions. We are committed to stewardship and creating a cleaner, safer, and healthier world.

The Louisville Distribution Center is looking for an experienced Operations Supervisor to oversee and coordinate the daily warehousing activities. You will implement production, productivity, quality and customer service standards and achieve the appropriate volume within time limits. Your goal is to ensure daily operations meet and exceed performance expectations and increase the company’s market share.

Responsibilities

Achieve high levels of customer satisfaction through excellence in identifying, dispatching, and assuring quality of orders.

Measure and report the effectiveness of warehousing activities and employees performance.

Provide leadership to manage, coach, and direct assigned teams to meet safety, quality, delivery, and cost metrics.

Manage timecards and time off requests.

Manage the team’s performance through evaluations, development, training, and promotions.

Interview and select new talent.

Hold team accountable through coaching and discipline.

Motivate and reinforce good behavior through timely recognition.

Communicate and administer company and department policies, work practices, and procedures effectively.

Identify, troubleshoot, and remove barriers to success using a data driven problem solving approach.

Support, implement, and sustain continuous improvement initiatives.

Operate power-industrial equipment.

Skills Required

Proven work experience as a Warehouse Supervisor.

Highly effective supervisory skills and techniques.

Knowledge of warehouse software packages, preferable SAP, and MS Office proficiency.

Ability to input, retrieve, and analyse data.

Hands‑on commitment to getting the job done.

Excellent communication and interpersonal skills.

Experience in decision making and exercising sound judgement to plan and accomplish goals.

Effective communication with staff and peers from upstream and downstream processes.

Ability to motivate engagement of a diverse group of employees and drive change.

Coach and mentor direct reports.

Clear understanding of problem‑solving processes and methods.

Identify obstacles within the department that may keep employees from being effective; take action to address issues.

Demonstrated ability to work independently, organise and accurately prioritise work, be detail oriented, understand urgency, and use good judgement.

Use sound judgement and discretion in dealing with highly confidential information.

Handle and manage change successfully.

Build and maintain positive relationships internally and externally, collaborating cross‑functionally.

Plan and hold the team accountable to daily tasks and departmental strategic goals.

Take constructive feedback to continually improve professionally.

Effective time management.

Education/Experience

3+ years of applicable job experience in a distribution environment (e.g., production, distribution, logistics).

5+ years of previous leadership/supervision experience required.

Experience with Lean System practices across multiple processes.

Track record of ensuring equipment is properly maintained and preventative maintenance is performed in a timely manner.

SAP knowledge preferred.

Competitive salary and performance bonuses.

Comprehensive health benefits package starting on day one.

Generous vacation and paid time off policy.

Opportunities for career growth and development.

Positive and collaborative work environment.

Physical Demands

Must regularly lift and/or move up to 10 pounds; frequently up to 25 pounds, and occasionally 40 pounds.

Benefits
Salary range reflects entry into the role and future growth. Total Compensation is Base Salary + Benefits.

Benefits include comprehensive medical plan options, 401(k) with 100% match up to 6%, paid vacation time, 8 paid company holidays, 3 personal holidays, dental and vision coverage, wellness rewards, family support programs, company‑paid disability and life insurance, and an Employee Assistance Program.

Equal Opportunity Employer
Tennant Company is an equal opportunity employer. Employment decisions are made based on individual skill, ability, reliability, productivity, and other factors important to performance. Discrimination on any protected basis is prohibited.

#J-18808-Ljbffr Tennant Company