Senior-Network Support

Job Summary

The University of New England is seeking a Senior Network Administrator who can think strategically and develop comprehensive plans to support the current needs and future growth and expansion of the University’s multi‑campus computer networks and data centers. The Senior Network Administrator is responsible for the design, implementation, administration, and support of the institution’s enterprise network infrastructure. This position provides technical leadership for wired and wireless networking services across multiple campuses, ensuring high availability, performance, and security for academic, administrative, and residential environments.

About the University

UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one‑of‑a‑kind study‑abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands‑on learning, empowering students to positively impact a world full of challenges. We are the state’s top provider of health professionals and home to Maine’s only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.

Benefits Overview

Multiple health and dental plan options, plus vision coverage.

Up to 8% retirement plan match.

Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.

Educational benefits :

UNE tuition waiver for employees, spouses, and domestic partners

Responsibilities

Design, implement, maintain, and optimize enterprise network infrastructure utilizing Cisco and Meraki technologies.

Administer and support campus wired and wireless networks, including Cisco Catalyst switches, routers, Cisco Firepower firewalls, and Meraki wireless access points.

Manage Cisco Secure Firewall (Firepower) platforms, including security policies, VPN services, NAT, intrusion prevention systems (IPS), URL filtering, and advanced threat protection.

Maintain and support Cisco Meraki Dashboard environments, including wireless, switching, security appliances, and SD‑WAN.

Monitor network performance, capacity, and security using enterprise management and monitoring platforms.

Design and maintain highly available network architectures supporting academic, research, and administrative systems.

Configure and troubleshoot Layer 2 and Layer 3 technologies, including VLANs, OSPF, BGP, HSRP, STP, QoS, multicast, DHCP, and DNS.

Implement and maintain network segmentation, access controls, and security best practices.

Collaborate with Information Security teams to support vulnerability remediation, incident response, and regulatory compliance.

Support remote access technologies, site‑to‑site VPNs, and secure connectivity for cloud and hybrid environments.

Lead infrastructure refresh projects and modernization initiatives.

Develop and maintain network documentation, diagrams, standards, and operational procedures.

Provide TierIII support and perform root cause analysis for critical incidents.

Mentor junior engineers and provide technical leadership across the infrastructure team.

Coordinate with vendors and service providers for troubleshooting and project implementation.

Participate in after‑hours maintenance and on‑call support rotations as required.

Perform all other duties as assigned.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field, and five or more years of progressively responsible experience supporting enterprise network environments.

Required Qualifications

Extensive experience with Cisco networking technologies.

Experience administering Cisco Secure Firewall (Firepower) and Meraki environments.

Strong understanding of:

Enterprise routing and switching

Wireless networking

Firewall technologies and security principles

VPN technologies

High availability architectures

Network performance monitoring

Demonstrated ability to troubleshoot complex network and security issues.

Strong communication and customer service skills.

Ability to manage multiple priorities in a collaborative environment.

Preferred Qualifications

Experience supporting higher education or similarly complex enterprise environments.

Cisco certifications.

Experience with Software‑Defined Access (SDA) and SD‑WAN technologies.

Familiarity with Azure and AWS networking services.

Experience with network monitoring tools such as SolarWinds, ThousandEyes, or similar platforms.

Knowledge of scripting and automation using Python, PowerShell, Ansible, or APIs.

Experience supporting Voice over IP (VoIP) and unified communications platforms.

EEO Statement Summary

Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.

Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.

Additional Note

This position is not eligible for H‑1B visa sponsorship. This is an in‑person role with the potential of some hybrid work arrangement possible after 6 months.

#J-18808-Ljbffr