PARTS AND SERVICE COUNTER

At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world’s transition to sustainable energy.

As a Parts Advisor, you will provide critical parts support to the service center; We’ve created one of the most innovative vehicles ever made and you will help ensure an equally innovative service to customers.

You should have a passion for the brand and the ability to thrive in a team environment.

Source parts from Distribution Centers and other Service Center locations and allocate them to vehicle service appointments

Monitor inventory within the parts system, communicate parts updates and availability with relevant team members

Review upcoming appointments and ensure they are properly prepared and documented in our system.

Prepare internal orders for shipment to other service center locations

Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries

Systematically receive, inspect, and put away stock and special-order parts

Escalate parts issues from internal or external suppliers in collaboration with Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements

Pick up and transport parts using van or forklift, engaging third parties when necessary

Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers

Flexibility to support critical projects and deadlines, including occasional weekend or evening hours

Ability to communicate, read, and write effectively in English on all levels

Proficient in MS Office

Specific vision abilities required include: ability to identify parts, operate systems, and identify potential safety hazards in the parts department

Medical plans and plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid Health Savings Accounts HSA Contribution when enrolled in the High‑Deductible medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Short‑term and long‑term disability insurance (90 day waiting period)

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Tesla Babies program