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Registrar - Registration (Day Shift)

Reid Health

7700 Patient Access Services

Schedule: Day Shift. 40 hours weekly. 8:00am -4:30pm

Type additional details specific to position and/or department.

About The Position
Under the direction of the Manager or Supervisor of Patient Access - registration, the Registration Clerk is responsible for entering all demographic and insurance information required by registering patients via Soarian Financials for the O/P Lab and OP Radiology areas. The Registration Clerk is also responsible for collecting payments due at Point of Service and referring patients to ClaimAid and/or financial assistance as needed.

This staff will interact with volunteers, patients, family members, guests, physicians and their staff, board members, vendors, etc. This position will be the ‘first’ contact with our customers as they enter the main entrance of the hospital. Constant monitoring of all activities in this area is a vital role assigned to the registration staff in this location.

Overview Of Responsibilities

Completes Registration in Epic for outpatients

Working in a high stress environment, respond accurately and courteously to all customers

Interviews patient, guarantor, and/or medical Power of Attorney if patient is unable to respond to obtain and verify all required information for a complete admission/registration

Collects photo ID and Insurance Card if available. Scan patient insurance card and photo ID into Encounter record

Verifies Insurance

Corrects Errors utilizing work queues

Enters admitting/attending physician in Epic

Prints armband and places on patient

Prints labels (and face sheets, if applicable)

Obtains necessary signatures, based on responsibility of patient, of consent for treatment

Collects Medicare Secondary Payer info from all Medicare Patients utilizing the MSP Questionnaire

Asks Patient if they want to be listed in the Directory

Greets Patient upon arrival

Utilizes approved communication devices to communicate with management and/or fellow registrars

Kindly but assertively asks for co-insurance and/or deductible on applicable encounters

Refers patients to Claim Aid if they need help in applying for Medicaid or other government paying payors

Opens cash drawers, collects patient payment, posts payments to correct accounts, and prints receipts

Balances cash drawer at the close of shift as assigned

Explains payment plans and financial assistance application process

Calculates appropriate self-pay discounts when applicable

Maintains a neat and orderly registration area

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Education & Experience

High School Diploma is preferred

Must have good knowledge of all Insurances, order transcription experience, and good people skills

#J-18808-Ljbffr Reid Health

Vacancy posted 5 days ago
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