Salesperson - Full-Time Retail

At Consumer Cellular, we are redefining Retail!
At Consumer Cellular, we’re on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you’re someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you’ll fit right in here.
As part of our retail team, you won’t just sell phones and plans, you’ll build relationships. You’ll create moments that turn first-time visitors into lifelong customers.
We’re expanding rapidly across the country, bringing in-person support and personalized service to more communities than ever before. That growth means opportunity for leadership development, skill-building, and career progression.
We’re not just here to sell phones. We’re transforming the retail experience by doing things differently. When guests walk into our stores, they’re greeted with smiles, a space that feels more like a living room than a wireless store, and a team that genuinely loves what they do. This position is classified as modified full-time, with a work schedule will ranging from 30 to 39 hours per week. Brand Ambassador – While orange is our color, we are best known for our outstanding customer service. You create a welcoming, comfortable store environment where every guest feels valued. You bring your authentic self to work each day, modeling positivity, professionalism, and our core belief that Happy Employees make Happy Customers.
Relationship Builder – You build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation. You guide interactions toward solutions that meet guest needs while supporting store performance goals. You focus on building loyalty — not just completing transactions.
You stay current on promotions, product updates, and tools, consistently working toward individual and team performance goals.
Account Management – You manage guest appointments and proactively review customer accounts to recommend the best plans and offers. You serve as a problem solver and investigator, ensuring accounts are accurate and well-documented while delivering a seamless, professional experience every time.
High school diploma required.
Minimum 6 months of retail customer service experience (Wireless sales experience preferred).
Demonstrated ability to meet or exceed sales goals.
Proficient with Microsoft Office (Word, Excel and PowerPoint).
Flexible availability, including evening and weekends.
Requires the ability to move around the store, assist customers and maneuver merchandise when necessary.
An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI) . Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at ConsumerCellular.com , by telephone at View phone number on click.appcast.io, and at leading retailers including Target and Walmart. Connect with Consumer Cellular on Facebook , Instagram , and Youtube . for tutorials, features, applications, and company news.
Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)
This information reflects the anticipated base salary range for this position based on current national data. Competitive base pay with potential for shift differential, overtime and bonus pay

• Bonus eligibility is subject to active employment and compliance with company policies at the time of payout. Additional details are outlined in the applicable written bonus plan.
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• Discounted Consumer Cellular wireless phone plan for employees
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year

Flexible Spending Accounts (FSA) for health care and dependent care expenses
Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
Long-Term Disability insurance (100% company-paid)
Employee Assistance Program (100% company-paid)
Education reimbursement
Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions._

Job: Retail Associates
Travel: No
Schedule: Full-time