Remote Counselor - Evenings

Transfer Admission Counselor

Roosevelt University, located in the heart of downtown Chicago, is seeking a Transfer Admission Counselor to strengthen our partnerships throughout Chicagoland and help take our team to the next level. This hybrid position will be based at our Chicago campus, with an expectation of 2‑3 days on campus per week (adjusted for the time of year) and additional travel to partner schools.

The Transfer Admission Counselor’s primary responsibility is to guide prospective students and families through the transfer review and application process. This includes meeting with prospective students, families, and school partners to assess academic eligibility, discuss academic offerings, and inform individuals of the Roosevelt student experience. The Counselor will manage an assigned territory of partner schools, acting as the primary point of contact for all school partners and collaborating with offices such as Financial Aid Services, Academic Advising, and other student support services to ensure successful matriculation.

Conduct outreach by email, phone, or virtually with students, parents, and school partners.

Participate in on‑campus recruitment events and visit opportunities, including weekend and evening hours.

Relationship Building

Application Management

Manage the transfer applicant pool for all undergraduate programs in the assigned territory.

Use CRM (Slate), outreach, and other tools to facilitate application completion.

Thoroughly review student credentials in making admission decisions using university guidelines and awarding merit scholarship opportunities.

Guide students through the enrollment process, from inquiry or application through matriculation.

Assist students with accessing and understanding general post‑admission information and processes such as financial aid, residence life, advising, and student support services.

Travel

Plan and arrange all phases of local or regional travel.

Travel to local or regional community colleges or other sites for recruitment events.

Collect and enter prospective student contact information for the CRM system.

Bachelor’s degree in a relevant field.

Ability to navigate personal and potentially difficult conversations with care and tact.

Experience with database systems such as a CRM or SIS.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Valid driver’s license and/or ability to travel for recruitment.

Experience with Slate or another CRM.

Equipment Operated

Desktop/laptop computer, copier/multi‑function device, fax, cellphone, and landline telephone.

Software systems: CRM (Slate), SIS (Banner), video conferencing (Zoom), and remote communication tool (Microsoft Teams).

Standard climate‑controlled office environment. The role is mostly sedentary and requires frequent use of wrists for typing and extended time using a computer.

Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating efforts to comply with Title IX regulations. At Roosevelt University, the Assistant Vice President for Social Justice and Advocacy and Title IX Compliance is Natasha Robinson. Her office is in the Auditorium Building of the Chicago campus, 430 S. Do not contact the email address listed for job application inquiries;