Bank Teller / Teller - Full Time

Itasca Bank & Trust Co. Founded in 1948, Itasca Bank & Trust Co. is a locally owned, independent community bank with locations in Itasca and Roselle, Illinois. The Bank has been a responsible community leader by honoring the values of the past while making decisions that shape the future. Itasca Bank has been recognized as a Best of the Best/Top Pick by Daily Herald readers for multiple years since 2016, reflecting our commitment to quality service, high standards, and responsiveness to both customers and employees. We are a responsible employer dedicated to employee health and safety, maintaining diversity in our workforce and vendor relationships, and fostering a positive workplace culture. We encourage participation in community and civic activities and support a healthy work/life balance that helps create stronger communities and a better environment for our employees.
Organizes and balances cash drawer daily and adheres to cash management guidelines.
Listen effectively to customers' requests and promptly take the necessary action to assist them.
Recognizes opportunities to assist customers to meet their financial goals by making effective cross-sales and referrals.
Accurately processes transactions via Branch Capture: scanning, keying exceptions and balancing and uploads batch files to core processor and the Federal Reserve.
Escalates issues immediately and takes necessary steps to prevent and/or minimize loss to the bank.
Protects the Bank and its customers by maintaining a high level of security awareness.
Follows all department policies and procedures to meet Bank, compliance, and regulatory requirements.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
This is a full-time non-exempt position. Days and hours of work are Monday through Friday, 7:30 a.m. Saturday 7:30 a.m. Travel between branches may be required a few times a month.
No travel off site.
Minimum 1 year of cash handling and customer service experience required.
Proficient in Microsoft Office (Excel, Word, Outlook).
Delivers excellent customer service.
Ability to work a flexible schedule including evening and weekends.
1 year of bank teller experience preferred.
Itasca Bank & Trust Co. is an Equal Opportunity and Affirmative Action employer Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.