Head of Operations & Business Management

We are a growing, entrepreneurial commercial real estate and property management company focused on operational excellence, strong owner returns and satisfaction, and maintenance of family culture. We are building scalable systems and a high-performance team to support rapid growth.

We are seeking an Operations Manager

The Operations Manager will serve as the right hand to the Owner, overseeing daily operations while building the processes, systems, and team structure needed for growth. This is not a maintenance coordinator role — this is a business-building role.

Help prepare the company to scale 2–3x over the next 3–5 years

Build and document standard operating procedures (SOPs)

Implement KPIs for leasing, maintenance, collections, and retention

Identify inefficiencies and drive continuous improvement

Integrate AI into operations and other new technology platforms

Support integration of new business units

Assist in managing property-level budgets and cost controls

Monitor rent collection and delinquency trends

Improve NOI through expense management and revenue optimization

Build a reliable, cost-effective vendor network

Training of team in new technology and AI

Create accountability through performance metrics

Assist with hiring and training as we grow

3–7+ years in property management or real estate operations

Strong financial understanding (budgets, P&L, NOI)

Familiarity of property management software (AppFolio, Yardi, Corrigo, etc.)

Performance-based bonus tied to growth and NOI improvements

Medical Insurance

Dental Insurance (available)

Paid Training

Long Term Disability

Life Insurance

401K Retirement Savings Plan

Tuition Reimbursement (with employment contract)

We follow all CDC safety guidelines to protect our employees and customers from COVID-19.

Shape the operational foundation of a growing company