Healthcare Recruiter (Recruiting Only)

Patient Recruitment Associate

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients, and suppliers.

We have an incredible opportunity for a Patient Recruitment Associate (PRA) to join ICON's Accellacare team, on a 6-month contract. The PRA will encourage patients to participate in clinical research studies, through conducting phone screens. They will review patient's basic medical information to determine eligibility, discuss research opportunities, maintain the patient database, and report recruitment outcomes.

This role is with Accellacare, part of ICON's clinical research network, where you'll play a key role in transforming the clinical trial experience for patients and sponsors alike. Our global site network is designed with one goal in mind: to deliver better access, greater efficiency, and improved outcomes in clinical research.

Contract Duration: 6 months, with eligibility to convert permanent

Hours: Full-Time, 8:00am - 5:00pm, Monday through Friday

Screen potential study participants accordingly to protocol inclusion and exclusion criteria by asking study specific questions

Review, enter, and edit patient information into clinical trial management software

Book patients into site schedulers ensuring that entries are accurate and up to date

Read and understand the purpose and inclusion/exclusion criteria for each protocol

Provide an exceptional patient experience by building positive rapport and consistent follow-up

Strive to meet personal and team targets

Remain accountable for delivering high quality, accurate work, ensuring all administration is filed accordingly

Bachelors degree in life science, healthcare, or medical field

Clinical research site experience (strongly preferred) with an interest in a career clinical research, preferably in patient recruitment

Experience in customer service, marketing, and/or sales (preferred)

Basic understanding of medical terminology

Excellent communication and interpersonal skills with comfortability fielding inbound and outbound phone calls

Computer skills, specifically with Microsoft Office Suite (Excel, Word, Outlook)

Competitive base salary and performance related incentives

Health and wellbeing programmes including medical, dental, and vision coverage where applicable

Retirement and pension plans

Life assurance and disability coverage

Learning and development opportunities through structured training and career pathways

We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.