Runner (1st and 2nd Shifts)
Hamilton Hotel
Deliver food orders from the kitchen to the appropriate guest table promptly and accurately.
Verify food presentation, temperature, garnishes, and order accuracy prior to delivery.
Communicate with servers and culinary team regarding special requests, allergies, modifications, or other guest needs.
Assist servers in providing efficient and attentive service throughout the meal.
Maintain awareness of tables and anticipate guest and service needs.
Clear and reset tables as needed while maintaining a clean and polished restaurant environment.
Assist with setting tables and rearranging tables to accommodate larger parties.
Maintain consistent restaurant presentation and cleanliness throughout the shift.
Restock plates, silverware, glassware, service supplies, and other items to established par levels.
Work collaboratively with servers, bussers, cooks, bartenders, and management to ensure smooth service.
Respond to guest questions and requests in a professional and courteous manner, involving management or the appropriate team member when necessary.
Follow all departmental policies and procedures.
Follow all safety and sanitation policies and procedures.
Maintain a professional appearance and demeanor consistent with luxury hospitality standards.
High school diploma or equivalent; or relevant hospitality experience.
Previous restaurant, hotel, or hospitality experience preferred.
Experience in a high-volume, luxury restaurant or hotel environment is a plus.
Experience providing exceptional customer service in a fast-paced environment.
Eager to learn and grow within the restaurant.
Must be flexible to work all shifts, including mornings, weekends, and holidays.
Ability to stand and walk throughout the shift.
Ability to safely carry food and service items throughout the restaurant.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Will be required to work a flexible schedule including evenings, weekends, and holidays.
Health Insurance
Dental Insurance
Vacation, Sick and Holiday Pay
Company Basic Life Insurance
Company paid Short Term Disability
Company paid Long term Disability
401k Retirement Plan
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We are a drug free workplace. We respectfully request No Phone Calls Please.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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