Registered Nurse (RN) Shift Coordinator Emergency Department Nights

The Transfer Center Coordinator is responsible for partnering with Trinity Health EMS dispatch to coordinate, prioritize, and triage patient transports throughout West Michigan.

Trinity Health Grand Rapids is seeking an experienced Registered Nurse to join our Transfer Center as a Transfer Center Coordinator. In this critical role, you will serve as the centralized point of contact for all acute EMS patient transfers into, and across, our organization ensuring safe, timely, and seamless transitions of care for patients and providers across the region.

As a Transfer Center Coordinator, you play a vital role in patient access and hospital flow. risk component of healthcare delivery that is critical for patient access to appropriate care. established coordination between facilities. You will collaborate with hospitals, physician offices, long-term care facilities, emergency departments, and internal clinical teams to ensure patients are transferred at the right time, to the right place, and at the appropriate level of care.

Part-Time

Two 12 - hour shifts per week

Night Shift: 7:00 PM. - Every third weekend rotation

Coordinate and manage EMS interfacility transfers for inpatient and emergency spaces.

Collaborate with Trinity Health EMS dispatchers to prioritize and triage patient transfers.

Assist in prioritization of facility discharge transports, including discharges to skilled nursing facilities, assisted livings, and inpatient psychiatric care.

Collaborate with Clinical Resource Coordinators on discharge transport needs to streamline patient flow and bed management throughout the facility.

Collect, document, and communicate critical clinical and logistical patient information.

Support ED-to-ED transfers and continuity of care.

Participate in quality and process improvement initiatives (PDCA, LEAN).

Deliver outstanding customer service aligned with Excellence in Care Experience principles.

Bachelor's degree in nursing or related health field

Current Michigan Registered Nurse (RN) license

Minimum of 5 years of progressive acute care clinical experience

Master's degree in nursing or related field

Professional nursing certification

Experience with utilization management or process improvement

Epic EMR and standard computer application experience

Why Join Trinity Health Grand Rapids

Mission-driven organization focused on compassionate, high-quality care

Meaningful impact on patient access to care and organizational safety

Opportunity to influence system-wide patient flow and care coordination

By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health