Head of Programme Management

Office of Nondiscrimination and Accommodations Compliance (ONAC) The Office of Nondiscrimination & Accommodations Compliance (ONAC) oversees and implements the University’s program for compliance with federal and state laws covering equal opportunity and civil rights, Title IX, and disability, pregnancy, or religious accommodations. ONAC oversees the development of effective policies and procedures, education and training, monitoring, communication, and responding to reported concerns. Compliance, Complaint Resolution, Accommodations, Information, and Training.

The Opportunity UCF’s Office of Nondiscrimination and Accommodations Compliance (ONAC) is hiring a Program Coordinator to support the systems, processes, and daily operations that keep the office moving forward. The position coordinates front-office activities, inquiry intake and triage, records and database management, report preparation, purchasing, recruitment support, and a variety of departmental projects. The role offers an opportunity for an experienced administrative professional to become a trusted operational resource within a complex and meaningful area of the university. Strong candidates will bring excellent organization, attention to detail, customer service, and discretion, as well as confidence learning new systems and navigating multiple priorities.

Responsibilities Coordinate daily administrative and office operations for ONAC.

Serve as the primary point of contact for office inquiries, intake, and customer service.

Support EEO, ADA, and Title IX programs through records management, reporting, and administrative coordination.

Maintain databases, electronic records, websites, and case management systems.

Collect, track, and prepare data and reports to support departmental and compliance initiatives.

Coordinate recruitment, onboarding, and personnel-related administrative processes.

Support purchasing, budget reconciliation, and departmental operational needs.

Manage multiple priorities while handling sensitive and confidential information with discretion.

Minimum Qualifications Bachelor's or Master's degree and 2+ years of relevant experience; Preferred Qualifications Experience coordinating administrative or program operations in higher education, government, nonprofit, compliance, student services, or a similarly complex environment.

Strong office management experience supporting administrative operations, business processes, and customer service functions.

Experience using databases, case‑management platforms, electronic record systems, or enterprise resource planning systems.

Experience collecting, maintaining, and preparing data for recurring or ad hoc reports.

Experience supporting purchasing, invoice processing, expense reconciliation, or budget administration.

Proficiency with Microsoft Word, Excel, PowerPoint, and web-based administrative systems.

This position may involve driving to various locations on and off campus to conduct University business.

Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment‑based visa processing for individuals currently sponsored by another employer.

As a next‑generation public research university and Forbes‑ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

Paid time off, including annual and sick time off and paid holidays

Retirement savings options

Work Schedule: Monday - Friday; The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.

The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

For general application or posting questions, please email View email address on click.appcast.io. If an accommodation due to a disability is needed to apply for this position, please email View email address on click.appcast.io.

A Foundation for Success Founded in 1963 to provide talent for Central Florida and the growing U.With 12 colleges and more than 230 degree programs, follow your passion at one of our campus locations designed to help you succeed. From the main campus in east Orlando to UCF Downtown and Rosen College of Hospitality Management to the Academic Health Sciences Campus, you’ll have the opportunity to learn in the heart of your industry. UCF also has multiple regional locations and fully online programs —including online bachelor’s degrees, online graduate degrees, online certificates and more —to ensure that you can achieve your dreams whenever and wherever you want.

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