Transportation Services Dispatcher
zTrip NVA
Fleet Dispatcher
Coordinate Fleet Operations. zTrip, one of North America's leading transportation providers, is seeking a reliable, organized, and service-focused Fleet Dispatcher to join our operations team. In this critical role, you'll oversee daily dispatch activities, support drivers in the field, and help ensure passengers receive safe, efficient, and dependable transportation services.
If you're a strong communicator who thrives in a fast-paced environment and enjoys problem-solving, multitasking, and coordinating operations in real time, this is an excellent opportunity to build a rewarding career in transportation.
What We Offer as a Fleet Dispatcher
- Medical, Dental, Vision, and Life Insurance
- Paid Time Off (PTO) and Holiday Pay
- Schedule: Monday-Friday, 8:00 AM-5:00 PM
What You'll Do as a Fleet Dispatcher
Fleet Dispatch & Operations Coordination
Monitor fleet activity in real time and make operational adjustments as needed
Respond quickly to driver requests, service disruptions, and customer needs
Monitor vehicle availability and support efficient fleet utilization
Coordinate with field personnel to resolve operational challenges and service delays
Driver & Customer Support
Serve as the primary communication link between drivers, passengers, and management
Provide drivers with trip information, route assistance, and operational support
Address customer inquiries in a professional and timely manner
Help resolve transportation issues to maintain high levels of customer satisfaction
Administrative & Dispatch Support
Monitor daily service levels and dispatch performance metrics
Assist with data entry, reporting, and operational tracking
Identify opportunities to improve dispatch efficiency and fleet performance
Ensure dispatch procedures and company policies are consistently followed
What We're Looking for in a Fleet Dispatcher
High School Diploma or GED required
Previous experience in dispatching, fleet operations, transportation, logistics, scheduling, customer service, or a related field preferred
Proficiency with Microsoft Office, including Outlook, Word, and Excel
Experience with dispatch software, GPS tracking systems, transportation management systems, or fleet monitoring platforms is a plus
Join one of North America's largest transportation networks
Play a critical role in supporting drivers and managing daily fleet operations
Be part of a company committed to operational excellence and customer satisfaction
Make a direct impact on the reliability and efficiency of transportation services in your community
If you're ready to use your communication, coordination, and problem-solving skills to help keep a large transportation fleet operating smoothly, apply today to join zTrip as a Fleet Dispatcher . Help support our drivers, coordinate daily operations, and ensure passengers receive the reliable service they count on every day.
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