Head of HR Services (m/w/d)

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. What you will do:You will be responsible for the delivery and execution of HR services to employees and managers at our Waynesboro facility. You will perform a variety of employment related functions for the ultimate purpose of improving employee engagement, efficiency and ensuring employee compliance with company policies.Under minimal to no supervision provide Human Resources support to the Waynesboro facility. Leverage the full capabilities of the Human Resources (HR) organization, e.g. centers of expertise (COE’s), shared service centers, business HR and compliance.Apply and interpret Human Resources policies and practices in an objective manner.Under minimal supervision deliver sensitive and difficult communications to employees and leaders (e.g. corrective action, reductions-in-force, and involuntary terminations).Recognize potential employee relations issues in a proactive manner and either resolve the issue or escalate concerns appropriately.Investigate routine to complex employee relations issues such and provide recommendation within acceptable parameters (e.g. corrective action, policy violations and performance issues).Present Human Resources programs to customer groups and employees.Demonstrate reputation as a neutral and approachable HR professional to identify the best solution based on the situation.Under supervision, assist in implementation of organization changes and support with appropriate change management processes.Actively participate in team projects and continuous improvement initiatives from design through implementation.Respect differences and promotes inclusion on an organizational level.RequiredBachelor’s degree in Human Resources or related field and/or equivalent work experience.Minimum of 6 years Human Resources related experience or equivalent work experience.Experience working in a union environmentWorking knowledge of general HR practices, relevant labor laws, and regulations.Ability to manage through conflict while maintaining strong relationships with stakeholders.Exceptional organizational, inter-personal and oral/written communication skills are essential.HIRING SALARY RANGE: $100,000-120,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. The posted salary range reflects the target compensation for this role. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.SummaryLocation: Waynesboro-Pennsylvania-United States of AmericaType: Full time