Neurology/Oncology Registered Nurse (RN)

Specialty Nurse Navigator

Children's Hospital of Philadelphia (CHOP) is seeking a Specialty Nurse Navigator for their Neuro-Oncology team. This position will be Monday-Friday and the schedule will be based on the operational need.

Pediatric nursing experience is required. Oncology and/or Neurology experience is preferred.

Represents patients and families coming to CHOP from local, regional and national, and international sources including referring physicians, hospitals, community at large, and other ancillary agencies by coordinating their care.

Provides on-going family support and ensures referral to appropriate support services

Coordinates patient care services and maintains interpersonal relationships with patients, families, physicians and referral sources for the duration of care - from initial contact through discharge and follow-up.

Works with leadership to assist in the development and implementation of education and outreach activities for the Program.

Coordinates care with referring clinicians, patients, and families to ensure ease of access and ongoing communication, continually striving to enhance the CHOP experience, focusing on family centered care.

Coordinates a plan of care for referral patients and families and is the person of contact with their referring physician.

Assesses patient's and parent's health status, health care, psychosocial and support needs

Provides instruction in disease process, treatment plan, health and skill teaching Coordinates referrals and collection of appropriate medical records and diagnostic information; Maintains a relationship with the patient/family throughout the course of their care, from initial contact to the end of their hospitalization, providing the patient and referring physician with updates and pertinent medical information.

and ensuring coordinated care for patients in need of multiple provider and diagnostic appointments.

Identifies potential referring physicians and develops a strategy to encourage them to become CHOP referring physicians and works to establish ongoing relationships. Outreach and Program Development / Resource Utilization and Collaboration

Develops and Implements strategies to increase utilization of the services, programs and physicians.

Identifies potential referring physicians and develops a strategy to encourage them to become CHOP referring physicians and works to maintain ongoing relationships.

Periodically develops, refines and updates outreach materials, such as survey tools, fact sheets, and patient/family/provider education.

Works with the Web and Marketing Teams to assist in the development of program web and print content, including patient education materials.

Data Management

Establishes, tracks and maintains metrics and helps prepare related reports and resources.

Develops and maintains a physician/referral contacts database.

Works with collaborators to develop and maintain survey tracking tool for referrals

Establishes and maintains metrics in relation to outreach priorities and departmental initiatives.

Acts as a resource and mentor for staff (i.e. administrative staff, nursing) regarding patient or family processes or procedure inquiries, and complex patient issues.

Continually evaluates communication processes with all stake holders (referring physicians, hospitals, CHOP Faculty and staff, families/patients, etc.) Participates in the development of patient educational materials i.e. videos, web education, parent instructions, outreach materials etc.

Participate in community outreach educational programs and educational activities to promote quality patient care.

Technical Diploma Nursing - Required

At least five (5) years nursing experience - Required and

Previous experience in pediatrics - Required

At least seven (7) years nursing experience - Preferred

Expert knowledge of pediatric nursing

Intermediate proficiency with office software (Microsoft Office) including word processing, and spreadsheet software (Word, Excel)

Basic knowledge of database programs and data management concepts

Excellent customer service skills

Ability to work independently with minimal supervision

Ability to gather, analyze and make recommendations/decisions based on data

Ability to be flexible and adaptable to change

Ability to travel on a local, regional and national level as needed

Registered Nurse (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required or

Registered Nurse (New Jersey) - New Jersey State Licensing Board - upon hire - Required

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine.

Children's Hospital of Philadelphia