Front Desk Receptionist Front Desk Receptionist (Bilingual)
Charter Schools USA
ReceptionistCharter Schools USA (CSUSA) is one of the largest and highest performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools in four states. Founded by Jonathan Hage in 1997, CSUSA's mission is a Relentless Commitment to Student Greatness in School and in Life™. CSUSA provides an academically rigorous education to students equipping them with real world readiness, prepared for college or career after graduation. Relentless Commitment to Student Greatness in School and in Life™. If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. We deliver on our promise of Strong Minds, Good Hearts™ through an education model that gives every student the opportunity for success. As a Receptionist, you will serve as primary reception and information resource for the assigned location by assisting walk-in traffic and by answering telephone inquiries. Provide supplementary clerical, computer, and operational support to school. This position is the focal point for the school.Front office responsibilitiesGreets and directs walk-in traffic providing general information and making referrals to offices and services as appropriate.Answers phone inquiries by providing general information and/or connecting calls to offices and services as appropriate.Maintains a master guide of activities, events, and related information for the school.Performs a variety of clerical tasks which may include scheduling and maintaining records of school activities, tracking student attendance, check-in/check-out of supplies and materials, photocopying, typing, data input, sorting mail, making up file folders, and/or transmitting/receiving fax documents and email.Schedules appointments and meetings, which may include reserving conference rooms and facilities, organizing materials, sending out meeting notices, arranging for catering services, and maintaining calendars.Responds to telephone requests for specific materials to be mailed and assists with mailing general school information to parents.Responds to telephone and written requests for school information.Serves as liaison for administrators and teachers.Ensures Front Office is organized and information sheets for parents are stocked.Maintains inventory of office supplies, ordering from outside vendors or bookstores, as needed within available budget with direction from Principal or Business Administrator.Calls parents on waiting list when an opening at the school arises.Job RequirementsHigh school graduate or equivalent.Experience working in a school office setting highly desired.Excellent customer service skills.Must be able to present a professional office with great customer service skills.Must have a positive attitude and be able to collaborate with others, while helping to maintain a pleasant working environment.Bilingual a plus, but not required.Has the ability to be at work consistently, to be on time, to follow instructions, to respond to management direction, and to solicit feedback to improve performance.Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.Work EnvironmentUsual office working conditions.Travel within or outside of state.FLSA Overtime CategoryJob is non-exempt from the overtime provisions of the Fair Labor Standards Act.
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