Reception & Administrative Professional

We're looking for a proactive, organized, and dependable Administrative Assistant to join our Wilkes-Barre office team.

This is a great opportunity for someone who enjoys being the person who keeps things running smoothly. You'll serve as a key point of contact for our office, support advisors and internal teams, and help coordinate the day-to-day operations of a busy, professional environment.

What You'll Do:

Welcome and assist clients, guests, and vendors while providing a warm, professional experience

Answer and direct incoming calls

Manage incoming and outgoing mail, packages, and deliveries

Coordinate conference room scheduling

Keep the mail room and shared office spaces organizedMonitor and maintain office supplies, coffee stations, and front-desk materials

Provide administrative support to select advisors

Support the New Business team with system documentation and technical requirements

Assist with special projects and other administrative needs as they arise

Help keep office workflows organized and running efficiently

What We're Looking For:

High school diploma or equivalent

Strong organizational and time-management skills

A self-starter who takes initiative and follows through

Positive, professional attitude and strong interpersonal skills

Strong verbal, written, and listening communication skills

Comfortable learning new systems, processes, and skills

Working knowledge of Microsoft Office 365, including Word, Excel, and Outlook

Team-oriented and comfortable working in a fast-paced, entrepreneurial environment

Reliable, adaptable, and willing to jump in wherever needed

Why This Role Matters
You'll be an important part of our office and will work with multiple teams and advisors. We're looking for someone who takes pride in creating a professional, welcoming environment and enjoys being a dependable resource for the people around them.

Reports to: Business Manager

Background Check Notice: Employment is contingent upon completion of a pre-employment background investigation, which may include verification of relevant employment, education, DMV, criminal conviction, and Social Security information.

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