SDET in Testing

VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our headquarters are in the U.With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies. VLink is 'Great Place to Work® CertifiedTM' and has been a consistent winner as- Best Places to Work in CT. We are seeking a Mid to Senior SDET to own and evolve our test infrastructure, enabling our engineering team to ship quality features at velocity. You will design test harnesses, establish testing best practices, and ensure our platform—including AI Agent capabilities—is thoroughly validated across API, backend, and full-stack scenarios. You are an engineer with a testing focus, embedded with developers, contributing to sprint work, test strategy, and platform reliability.

Understand how all elements of the system software ecosystem work together and develop QA approaches and tools that fit the overall strategy

Develop test strategies and create appropriate test harnesses for Conversational AI systems across Voice and Chat channels

Identify testing gaps and recommend solutions

Provide clear patterns for: test framework selection, test data setup, and test implementation

Provide test infrastructure to enable engineering teams to test and own quality of the services

Support testing across Java/Node.js backends, APIs, and Conversational AI platforms

Develop specialized test strategies for conversational AI workflows and agent interactions

Build test harnesses for API-level, backend service, and end-to-end scenarios

Develop and automate Voice and Chat test plans

Be a stakeholder of the release to ensure defects are fixed per SLA and end customer experience is protected and improved

Monitor and report on test execution and quality metrics

Validate that platform changes maintain or improve customer experience

Make testing accessible—remove friction from the testing process

When harness work is complete, contribute to automated test implementation and general development items

Pair with developers on complex testing scenarios

Help close any testing gaps across the team

Candidate must be located within commuting distance of either Hartford, CT or Wellesley MA or be willing to relocate to the area.

• 5+ years total software engineering experience with 3+ years focused on test automation/SDET work
• A deep understanding of automation testing and ability to lead engineers in writing automation scripts/programs that aid automated testing
• Strong proficiency in at least one backend language: Java, Node.js with object-oriented design experience
• API testing expertise: REST, request/response validation, mocking, contract testing.
• experience building custom frameworks a plus
• Tools and Test Platforms - SOAPUI, Postman, Bruno, Playwright, Selenium, Cucumber, Hammer and Cyara.
• Voice and Chat test automation expertise and familiarity with test methodologies for conversational systems.
• CI/CD pipeline knowledge: GitHub Actions, comfortable with automation in pipelines
• Test data management: Experience designing and maintaining test data strategies
• Full-stack testing: Comfortable testing across APIs, backends, and frontend layers
• Ability to document patterns, mentor others, and articulate testing strategy
• Familiarity with software technologies, methodologies, and applied software engineering practices such as Object-Oriented Design (OOD) and cloud software development
• Experience with testing LLM/AI responses, using such approaches as LLM-as-a-judge, etc

Experience with conversational AI platforms

Experience with contract testing or API mocking tools

Knowledge of performance/load testing frameworks

Understanding or experience testing AI agents

VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. This job application process may use AI-powered tools to assist in screening and evaluating applications based on objective, job-related qualifications. AI is used solely to support the recruitment process and all final hiring decisions are made exclusively by our human recruitment team. Applicant information will be handled in accordance with VLink's privacy policy.