Host / Hostess - Restaurant (Weekends)

Host
Location: 151 East Big Beaver Road, Troy, MI Brand: Cooper's Hawk
At Cooper's Hawk, our Hosts set the tone for the entire guest experience. From the first greeting to the final farewell, you will bring uncompromising hospitality to life. 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events

• Monthly Wine Tastings for Two
• Medical, Dental, Vision, and Telehealth
• Paid Time Off and Flexible Schedules
• Wine and Culinary Education
• Team Member Rewards, Milestone Recognition, and Referral Bonuses

Answer guest phone calls with professionalism and hospitality
Follow checklists to set up the host area for a smooth shift
Keep track of table flow and dining room pacing to deliver an excellent guest experience
Support servers and service assistants when needed to help the team shine
Make It Personal: Be genuine, listen well, and tailor each experience.

Answer questions about food, wine, and experiences with warmth and knowledge
Share insights about our Barrel Reserve wine during each escort to the table
Help with light side work and maintain the entry area so every guest's first impression is a great one
Keep phone etiquette polished and professional when answering calls and handling reservations
A genuine love for hospitality and a desire to create unforgettable experiences
Willingness to work weekends and holidays
Ability to read, write, and understand English
Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.