Full Time - Client Services Rep

divh2About the Role/h2pResponsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction./Promptly informs supervisor of potential problems or customer concerns. Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Strong focus on providing good customer service. Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. Evaluates equipment issues and notifies service department if unable to resolve. Assists end-users in basic functionality of equipment. Records meter reads. Maintains service activity reports. Monitors supplies and restocks inventory. Shipping/Receiving: Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments. Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures. Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory. Inventory Services: Processes and monitors all inventory movement within assigned responsibilities, locations and organizations. Analyzes ongoing activity of inventory. Assists in identifying slow moving and obsolete inventory or when inventory levels are low. Monitors and communicates status of inventory. Initiates, conducts and reports on Physical Inventories./ph2About You: The Skills Expertise You Bring/h2pPlease note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Basic computer skills/technical knowledge. Good customer service and communication skills. Ability to work with minimal supervision. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises. May require driving between multiple client locations, may also require a personal vehicle (valid drivers license and acceptable driving record necessary). We are providing the anticipated hourly rate for this role: $17.20 - $23.37./is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. S. patents granted for 41 consecutive years. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at Description/h2pFull-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days./