Security Officers - Full-Time (Night Shift)

Make an impact at NTT Global Data CentersJoin NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Your role at a glanceUnder the direction of the Security Supervisor, the Security Officer L1 is responsible for the administrative and operational duties associated with a site security team. This role works closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly.The Security Officer Level 1 is an experienced client-facing security officer who utilizes clear and concise communication. This position plays a critical role in ensuring the protection of personnel and company property, managing access control, monitoring CCTV systems, responding to incidents, and completing written reports. Team members are expected to collaborate with other departments to assist with matters about the efficient operation of the data center, including Shipping & Receiving. The position enforces and adheres to security procedures based on policies determined by the Security Management team. Your vigilance and attention to detail will contribute to maintaining a secure environment for the NTT Data Center customer and the infrastructure.What we are looking forUnder the direction of the Security Supervisor, the Security Officer L1 is responsible for the administrative and operational duties associated with a site security team. This role works closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly.The Security Officer Level 1 is an experienced client-facing security officer who utilizes clear and concise communication. This position plays a critical role in ensuring the protection of personnel and company property, managing access control, monitoring CCTV systems, responding to incidents, and completing written reports. Team members are expected to collaborate with other departments to assist with matters about the efficient operation of the data center, including Shipping & Receiving. The position enforces and adheres to security procedures based on policies determined by the Security Management team. Your vigilance and attention to detail will contribute to maintaining a secure environment for the NTT Data Center customer and the infrastructure.The working schedule for this position is Sunday through Tuesday 7pm-7am, Wednesday 7pm-1am.Ensures that the client, its associates, and NTT Data Center personnel are provided with a safe and professional work environment.Monitor and maintain security technologies, including CCTV systems, and access control systems.Investigates, addresses, and reports security, maintenance, and safety conditions.Ensures daily administrative documentation is always concise and complete. This includes but not limited to, Shift Activity Reports, Incident Reports, Shift Passdown Logs, and other related written documentation.Adherence to NTT Data policy and security procedure manuals, in addition to Company policies.Assist personnel with security related requests.Completes assignments, related to access control audits, combustible audits, badge discrepancy audits, as directed by supervisory/management staff.Assists with Shipping and Receiving tasks as necessary. This includes accepting, logging, and tracking shipments during times when the primary S&R Officer is not on-site or otherwise unavailable.Responds to all site emergencies and coordinates with local emergency services.Investigates and reports fires, evacuations, hazardous situations/other facility-related events.Maintains familiarity with Security procedures and policies in addition to Company policies.Thoroughly investigates all security-related accidents/incidents, interviews witnesses, complaints, and victims.Guide personnel on security processes and protocols to ensure compliance.Knowledge, Skills, and AbilitiesExperience with standard methods, practices, tools, and equipment for the security team.Strong observation and surveillance skills, with the ability to detect and respond to security threats effectively.Excellent customer service in a client-facing environment.Ability to work with a flexible schedule as required.Ability to follow instructions, adhere to security procedures, and work effectively in a team environment.Additional education or training in security-related fields is a plus.At least (1) year in a security role, or equivalent combination of education and professional background.Prior experience in a Data Center or similar environment is a plus.Prior experience in the administration and operation of access control systems, CCTV systems with digital recording, and photo ID systems, and Microsoft Office applications.Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities.As a condition of employment, you are required to possess active certifications such as Certified Security Guard (CSG) or Certified Protection Officer (CPO) as mandated by state regulations, to be obtained within six months of commencing employment and maintained throughout your tenure as a mandatory requirement.Able to expertly hear, speak, and utilize a telephone and walkie-talkie.Ability to communicate effectively with verbal, visual, and listening skills.Close visual work on a computer terminal.Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.Data Center environment with varying temperatures and loud noises.Potential extensive daily usage of workstation or computer.Must work on-site, no telecommuting.Must follow PPE (Personal Protective Equipment) guidelines as determined for the position.Must wear NTT security uniform and adhere to NTT’s Dress Code and Personal Standards.Must be comfortable working in a highly critical, highly confidential, fast-paced environment with shifting priorities.Must be able to respond to emergencies at the Data Center.Must be willing to work outside normal business hours, including weekends, late nights, and holidays, and be part of on-call protocol.Must participate in some capacity in the Bring Your Own Device (BYOD) program—use smart mobile device with cellular connectivity capable of downloading active applications.Must posses or become forklift certified. NTT will provide initial and ongoing certification training.This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is:$20.19 to $28.85All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.Who we areAs the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.