Weekend Evening Meteorologist

Job Description The Client Success Meteorologist serves as a key technical support and training liaison between Baron Weather and its clients. This role focuses on providing expert-level assistance, troubleshooting, and ongoing education for users of Baron’s weather technologies. By supporting client operations, resolving technical issues, and delivering proactive guidance, this position ensures high customer satisfaction and retention. The Client Success Meteorologist supports clients in getting the most out of Baron’s technology through proactive technical support, regular engagement, and continuous training. Provide frontline technical support for Baron software and systems, diagnosing and resolving client issues via phone, email, and remote access tools
Participate in software/data testing and QA to ensure product reliability and client readiness
Participate in remote training webinars as well as on-site client training (travel, both domestic and international, may be required)
some evening, weekend, or emergency availability may be required
This position works closely with Client Experience leadership to fulfill our mission of customer satisfaction and loyalty.
Confident public speaking and presentation skills for training and webinars
Proven customer service skills, especially in high-pressure or time-sensitive situations
Proficient with Microsoft Office Suite; experience with remote support tools and ticketing systems is a plus
Bachelor of Science in Meteorology (required)
Project management experience or client relationship management is a plus