Bank Supervisor , Teller Supervisor

We are seeking a dedicated and experienced Teller Supervisor to lead our front-line banking team. The ideal candidate will possess strong leadership skills, a thorough understanding of teller operations, and hands-on experience with ITM (Interactive Teller Machine) technology is preferred. Join our dynamic banking environment where your expertise will help ensure exceptional customer service and operational efficiency.

Key Responsibilities

Supervise and coordinate daily teller operations to ensure smooth and efficient service delivery

Lead, train, and motivate tellers to meet performance standards and deliver excellent customer service

Oversee ITM transactions, troubleshoot issues, and ensure proper usage and maintenance of ITM systems

Monitor cash handling procedures and ensure compliance with banking policies and security protocols

Resolve customer inquiries and complaints promptly, maintaining high levels of customer satisfaction

Conduct regular audits and reconcile cash drawers to ensure accuracy and accountability

Assist in implementing new banking products, services, and technology enhancements

Support banking centers in achieving operational goals

Skills and Qualifications

Proven experience as a Bank Teller Supervisor or similar leadership role within a banking environment

Extensive knowledge of teller operations, banking regulations, and security procedures

Hands‑on experience with Interactive Teller Machines (ITMs) and related banking technology preferred

Strong leadership and team management skills

Excellent communication and interpersonal skills

Ability to handle cash accurately and maintain confidentiality

Problem‑solving skills and the ability to adapt to new technology and processes

Central National Bank offers a competitive benefits package with includes health, dental, vision, 401K, life insurance, employee assistance program, and PTO.

Central National Bank is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including sex, sexual orientation, gender identity, pregnancy, race, ethnicity, disability or veteran status.

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