Field Service Engineering

Traveling Field Service Engineer
Location: Within 1 hour of a major U.S. Central Region airport
Travel: Up to 95% nationwide
Insight Global is seeking a Traveling Field Service Engineer to support the installation, deployment, troubleshooting, and maintenance of advanced Air Traffic Control (ATC) systems at airports and customer sites across the United States.

This is a highly visible, customer-facing role that requires strong technical troubleshooting skills, the ability to work independently in the field, and a willingness to travel extensively. The selected candidate will perform site surveys, install and commission mission-critical equipment, diagnose and repair system issues, and ensure all systems meet operational and performance standards.
The ideal candidate will have experience supporting complex technical systems in environments such as telecommunications, networking, electrical systems, industrial controls, RF communications, or large-scale infrastructure deployments.

Responsibilities
Install, configure, commission, and maintain Air Traffic Control (ATC) equipment and systems at customer sites nationwide.
Conduct site surveys and assess installation requirements.
Troubleshoot, diagnose, and repair hardware, software, networking, and communication system issues.
Perform preventive and corrective maintenance to ensure optimal system performance.
Execute system testing, acceptance procedures, and documentation updates.
Collaborate with customers, contractors, and internal engineering teams to resolve technical issues.
Serve as a technical representative and maintain strong customer relationships in the field.
Ensure all work is performed in compliance with FAA, customer, and company standards.
Travel extensively throughout the United States to support deployments, upgrades, and service activities.
Required Qualifications

• Bachelor's degree in Engineering, Electronics, Information Technology, Telecommunications, or a related field.
• Equivalent military, technical training, or 10+ years of relevant experience may be considered in lieu of a degree.
• 4+ years of experience installing, maintaining, troubleshooting, or repairing technical systems.
• Experience with routers, switches, servers and server room environments
• Large-scale technology deployments
• Ability to travel up to 95% nationwide.
• Ability to obtain and maintain FAA and government security clearances.

Preferred Qualifications
VoIP implementation and troubleshooting experience.
Experience with airport infrastructure, FAA-regulated systems, or mission-critical communications networks.
Why This Role?
Work on mission-critical systems that directly support the safety and efficiency of the National Airspace System.
Extensive travel with exposure to airports and critical infrastructure nationwide.
Opportunity to develop expertise in specialized Air Traffic Control technologies.
Join a team supporting cutting-edge communication, networking, and operational systems.