Front Desk Concierge - Part-Time Weekends

Chicago, United States | Posted on 06/05/2026

Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community. This role is responsible for maintaining a strong lobby presence, managing resident and guest interactions, and ensuring smooth front desk operations during assigned shifts.

Key Responsibilities

Maintain a professional, welcoming lobby presence at all times

Greet residents and guests, manage visitor access, and announce arrivals

Answer and route phone calls with proper etiquette

Handle packages, deliveries, and key control according to property procedures

Monitor building access and follow security protocols

Assist residents with requests, reservations, and general inquiries

Maintain accurate logs and reports for incidents, visitors, and deliveries

Coordinate with property management and elevate issues when needed

Ensure the front desk and lobby remain clean, organized, and presentable

Qualifications

Prior concierge, front desk, hospitality, or customer service experience preferred

Strong communication and interpersonal skills

Professional appearance and demeanor

Reliable, punctual, and able to work independently

Comfortable handling multiple tasks in a fast-paced environment

Basic computer proficiency and ability to learn property systems

Requirements

Must be available to work weekends consistently

Must be able to stand or sit for extended periods

Must pass a background check

Compensation

Competitive hourly rate based on experience

Equal Opportunity Employer

Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.

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