Quality Assurance Officers

A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well‑being of every person we serve. We are proud to have become a shining example of what is possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry and in people’s lives.

Work Shift
This position is responsible for implementing the department’s Continuous Improvement program on one or more shifts. Areas of emphasis include, but are not limited to, delivery of technical training to instrument techs, performance and documentation of quality assurance audits, TJC and AAMI compliance, orientation of newly hired instrument techs, promotion of certification activities throughout the department, and support of process improvement initiatives.

Creating, establishing, and maintaining metrics and KPIs relative to Sterile Processing systems. Assists in the ongoing development and administration of the hospital and department Quality Improvement program. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury accidents to the Manager. Recommends operational changes in compliance with hospital philosophy, policies, national, state, TJC, and AAMI standards to the SPD Quality and Education Manager. Assists the manager in the development of annual competencies, departmental goals, objectives, policies, and procedures supporting the hospital’s needs.

Performs and submits quality and environmental audits as assigned by the SPD Quality and Education Manager, including but not limited to:

Proper sterilization practices (documentation, loading and unloading)

Review of all equipment, maintenance, temperature and humidity logs/requirements

Assist in providing training for employees per the guidance of the SPD Quality and Education Manager in connection to process improvement initiatives and standards. Assist the education team in providing orientation training for new employees.

to improve performance and enhance knowledge base. Complies with all Wellstar Health System policies, standards of work, and code of conduct.

High School Diploma General or GED General

Minimum 2 years sterile processing or related field experience with demonstrated knowledge of instrument sterilization techniques, Sterile Processing policies and procedures, purchasing activities, and surgical procedures. Must be self‑directed and self‑motivated with strong customer service skills. Must be able to understand, speak and write English well to communicate with the surgical services team.