Medical / Healthcare CNA

Medical AssistantIf you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! For over a century, we've served the health care needs of the people of Memphis and the Mid-South.Provides care in a medical practice office or clinic under the direction of a provider. Maintains a clean and safe environment, provide patient care and provide patients with information. Provides mentoring for Level I Medical Assistants in the same physician office. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.A Brief Overview Provides care in a medical practice office or clinic under the direction of a provider. Maintains a clean and safe environment, provide patient care and provide patients with information. Provides mentoring for Level I Medical Assistants in the same physician office. Performs clerical activities related to patient care such as scheduling appointments and Diagnostic Imaging exams, lab call backs, prior authorizations, retrieving medical histories, filling out patient paperwork and forms and answering and returning phone calls.Collects and records patient data including height, weight, temperature, pulse, respiration rate and blood pressure, and basic information about the presenting and previous conditions. Records pertinent patient information, surgical history, reviews systems, past medical history, social history, medical management including but not limited to allergies, etc.Effectively collects and prepares specimens for laboratory analysis utilizing non-invasive techniques, including urine, sputum and stool. Administers medication and immunizations under the direction of the physician or advanced practice provider.May authorize prescription refills and provide prescription information to pharmacies ordered and authorized by a physician or advanced practice provider.Administers first aid or cardiopulmonary resuscitation in an emergency.Prepares and cleans exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Duties may include ordering and maintaining stock of supplies.Education/Formal Training RequirementsRequired - High School Diploma or EquivalentPreferred - Technical Degree or Diploma Medical AssistantWork Experience RequirementsRequired - Medical Assistant or similar 3-5 yearsLicenses and Certifications RequirementsRequired - HEARTSAVER - American Heart AssociationRequired - NCCT Medical Assistant - National Center for Competency TestingPreferred - AMT Registered Medical Assistant - American Medical TechnologistsPreferred - Certified Clinical Medical Assistant - National Healthcareer AssociationPreferred - Nationally Certified Medical Assistant - National Association of Health ProfessionalsPreferred - AAMA Certified Medical Assistant - The American Association of Medical AssistantsPreferred - BASIC LIFE SUPPORT - American Heart AssociationKnowledge, Skills and AbilitiesStrong written and verbal communication skills with the ability to work with patients, patient families and physicians in a tactful and professional manner.Satisfactorily completes applicable competency assessments and skills checklist for Level 2; Successful completion of assigned training and development programs for the role within the mandated time frame.Performs computer skills demonstrated by successful navigation of the EMR with appropriate documentation. Demonstrates ability to review computer reports following evidenced based guidelines.Ability to act quickly in emergency situations.Supervision Provided by this PositionThere are no supervisory or lead responsibilities assigned to this position.Physical DemandsThe physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; viewing a computer terminal; Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.